4-3 
 
4.6.2 Display Failures 
Symptoms   Possible Cause  Corrective Action 
Cables defective 
or poorly 
connected. 
1. Check that the cable from the display to the 
mother board and the cables from the backlight 
board respectively to the button board and the 
display are correctly connected. 
2. Check that the cables and connectors are not 
damaged. 
Backlight board 
defective 
Replace the backlight board. 
Power module 
defective 
Replace the power module. 
Integrated display is 
blank but the patient 
monitor still works 
correctly. 
Display defective Replace the display. 
Cables defective 
or poorly 
connected. 
1.    Check that the cable between the display and 
the patient monitor is correctly connected.   
2.    Check that the cables and connectors are not 
damaged. 
Secondary display does 
not function. 
DVI interface 
board defective 
Replace the DVI interface board. 
Cables defective 
or poorly 
connected. 
1.    Check that the cable between the display and 
the patient monitor is correctly connected.   
2.    Check that the cables and connectors are not 
damaged. 
DVI interface 
board defective 
Replace the DVI interface board. 
Secondary display 
displays snows or 
flashing specks   
The mother board 
is damaged. 
Replace the mother board. 
FPGA error.  Update or upgrade FPGA. Images overlapped or 
distorted  
Cables defective 
or poorly 
connected. 
1.    Check that the cable between the display and 
mother board is correctly connected.     
2.    Check that the cables and connectors are not 
damaged. 
Touchscreen does not 
response 
Touchscreen 
disabled 
Check if there is a symbol 
 shown above the 
[Main Menu] QuickKey. If yes, press the [Main 
Menu] QuickKey for more than 3s to enable the 
touchscreen.