4-4 
Cables defective 
or poorly 
connected. 
1. Check that the cables from the touchscreen to 
the touchscreen control board, the touchscreen 
control board to the button board, and the 
button board to the mother board are correctly 
connected. 
2. Check that the cables and connectors are 
properly connected 
Touchscreen 
control board 
defective 
Replace the touchscreen control board 
Button board 
defective. 
Replace the button board. 
Touchscreen 
defective. 
Replace the touchscreen   
Mother board 
defective 
Replace the mother board 
Touch position invalid  Touchscreen not 
calibrated 
Calibrate the touchscreen 
 
4.6.3 Module Rack Failures 
Symptoms   Possible Cause  Corrective Action 
SMR 
Extension Cable 
defective or poorly 
connected 
1. Check that the cable between SMR and main unit is 
properly connected   
2. Check that the connecting cables and connectors are 
not damaged.   
3. Check that contact screws on SMR are tightly 
screwed and properly contact the SMR. 
Defective parameter 
module 
Replace the suspicious parameter module with a known 
good module. Check if the patient monitor identifies the 
replacement module. If yes, it means that the original 
one is defective. 
Wrong 
communication board 
software revision 
Upgrade the program of the module or SMR. 
 
SMR cannot 
identify parameter 
modules 
Module (in some 
slots) not recognized 
Replace the Nios II module. 
Replace the 8-slot module rack communication board.