Item Description
8 When you return to the app, the screen auto-refreshes
9 Connect the new device
If you encounter SmartControl connection issues on your iOS device, see Troubleshooting iPhone
Connection Setting Issues on page 76.
5.2.1
Troubleshooting Android Connection Setting Issues
SmartControl does not work if you close it or turn off connection settings outside of the application. To
troubleshoot the connection problem, you can either select Close app or Try again.
When and where to use:
You can use any of the following methods in this procedure to connect with SmartControl.
Procedure:
1 To try relaunch the app, use Try Again.
2 Close the application and enable the Wi-Fi and GPS directly through Android.
3 Close the application and relaunch it.
NOTE: Closing the application and reopening it does not reinstate the connections.
5.2.2
Troubleshooting iPhone Connection Setting Issues
SmartControl needs both Wi-Fi and Bluetooth services to get started. SmartControl does not work if
you closed it or turned off connection settings outside of the application.
Procedure:
1 Open Settings and enable Bluetooth and Wi-Fi directly through iOS.
NOTE: Closing or restarting the application and reopening it does not reinstate the
connections.
5.3
Connecting SmartControl to aV700
You must check out your V700 from your agency evidence management system to connect the
camera to SmartControl, depending on your agency configuration.
IMPORTANT: SmartControl runs on any smartphone running Android 6 or higher and iOS 12 or
higher.
To activate press the Function (top) button and the Display Backlight button on the camera at the
same time and hold for 5 seconds
MN009878A01-B
Chapter 5 : SmartControl for Mobile
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