Chapter 2
Radio and Battery Care
Proper usage and care of your radio and battery ensure efficient operation and long life of the product.
2.1
Looking after Your Radio
Never leave your radio or battery in extreme temperatures, for example, behind a windscreen in direct
sunlight. Your radio is submersible (compliant with the IP68 standard) – but only with the battery and
the antenna attached. To clean your radio, use a moistened or antistatic cloth.
NOTE:
• Ensure no contamination is on the Gore
™
Port membrane, that is the area labeled as VENT
on the back of your radio chassis.
• It is recommended to use Universal Connector Dust Cover (Motorola Solutions part number:
PMHN4429_) if your radio is deployed near the seaside or salt water area, when it is without
any audio accessory attached on it.
2.2
Troubleshooting
Your radio displays the following messages:
Table 2: Displayed Messages
Message Message Description
Attachment Failed
Your radio could not perform talkgroup attachment. It
keeps on trying. If it does not succeed, try another talk-
group.
Authenticate Failure
Your radio could not register on an authenticated system
(for example, the Authentication Key is incorrect, or au-
thentication is disabled).
Call Barred
The call is barred due to Barred Incoming Call or Barred
Outgoing Call Profile.
Call Canceled
You have canceled the call.
Call Ended
• Faulty channel. Please try later.
• You have ended the call.
Call Forwarding
The radio you are trying to call is not available and the call
is being forwarded to another radio.
Call Modified
The call you are participating in has been modified.
Cert. not enrolled
Check for Wi-Fi update triggered from Menu failed be-
cause the required certificate is not enrolled on your radio.
Contact your service provider.
Call Preempted
Channel being used for priority.
MN006360A01-AE
Chapter 2: Radio and Battery Care
16
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