Motorola VC70N0 User Manual

Maintenance 12 - 5
Optional serial scanner
does not operate.
Scanner is not properly connected to
the vehicle computer.
Connect the scanner to the COM1 port. Ensure
the proper COM port is selected in the
DataWedge application, see
DataWedge
Scanner Connection on page 4-1
. If the
problem continues, refer to the scanner
Product Reference Guide.
DataWedge application is not enabled
or set to the correct COM Port.
Ensure that the DataWedge application is
enabled and set to the correct port. See
DataWedge Scanner Connection on page
4-1
.
External power is not connected. Verify external power connection.
No sound is heard when
you tap the touchscreen
or press a key.
Volume is turned down. Adjust the volume in the Control Panel.
Application currently running disabled
the sound.
Configure the application to enable the sound.
Faulty speaker. Contact Symbol support. See
Service
Information on page xiv
.
The optional external speaker cable is
connected without the speaker.
Connect the external speaker, or, disconnect
the cable.
Missing pixels on the
display.
Faulty LCD. Contact Symbol support. See
Service
Information on page xiv
.
COM1 or COM2 port is
not working.
Another application, ActiveSync or
SerialWedge is using the port.
Stop the application using the port, disconnect
the ActiveSync cable from the host, or change
the SerialWedge COM Port Settings.
No response when
ActiveSync is initiated.
ActiveSync cable not connected
properly.
Connect the ActiveSync cable.
ActiveSync is not configured properly. Configure ActiveSync in the Control Panel. See
Setting Up an ActiveSync Connection on the
Host Computer (Windows XP) on page 8-3
.
No keys are working on
the optional or built-in
keyboard.
The optional keyboard is not properly
connected to the vehicle computer.
Check the cable connections between the
keyboard and the vehicle computer.
The application does not require
keyboard input.
Configure the application to use the keyboard.
Vehicle computer is not responding. Warm boot the vehicle computer.
COMM LED is off. Lost network connection. If problem continues, contact Symbol support.
See
Service Information on page xiv .
COMM LED is turned off. Enable the COMM LED using the Control
Panel. See
COMM LED on page 3-5
Table 12-1 Vehicle Computer Problems (Continued)
Symptom Possible Cause Action

Motorola VC70N0 Specifications

General

Brand	Motorola
Model	VC70N0
Category	Automobile Accessories
Language	English