Copyright and Technical Support
Multi-Tech Systems, Inc. MultiModem® iSMS User Guide for Administrators 2
MultiModem® iSMS
User Guide for Administrators
Models: SF 100, SF 400, SF 800
Document S000461B
Copyright © 2010
This publication may not be reproduced, in whole or in part, without prior expressed written permission from
Multi-Tech Systems, Inc. All rights reserved.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or
organization of such revisions or changes.
Revision Date Description
A 08/21/09 Initial release of SF 400 and 800.
B 09/02/10 Release of 1.44 version.
Trademarks
MultiModem is a trademark of Multi-Tech Systems, Inc. The Multi-Tech logo is a registered trademark of Multi-
Tech Systems, Inc.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
Internet Address:
http://www.multitech.com
Contacting Multi-Tech Support
Online Support Portal
support.multitech.com
In order to better serve our customers, manage support requests and shorten resolution times, we have
created the online web portal allowing you to submit questions regarding Multi-Tech products directly to our
technical support team. Get answers to your most complex questions, ranging from implementation,
troubleshooting, product configuration, firmware upgrades and much more.
To create an account and submit a Support Case on the Portal, visit support.multitech.com
Knowledge Base and Support Services
www.multitech.com/en_US/SUPPORT
The Knowledge Base provides immediate answers to your questions and gives you access to support
resolutions for all Multi-Tech products. Visit our support area on the website for other support services.
Technical Support
Country By Email By Phone
Europe, Middle East, Africa:
support@multitech.co.uk (44) 118 959 7774
U.S., Canada, all others:
support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
Warranty and repair information for your product can be found at:
http://www.multitech.com/en_US/COMPANY/Policies/warranty/
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