SECTION 5
MAINTENANCE
69
WARNING: Be careful not to damage the
“star rollers” when wiping the printhead.
These rollers are designed so they can roll
across a wet image, without damaging the
image. If the rollers are bent, they will not
turn free; causing media feed issues
(jamming) and possible damage to the
Manual Printhead Cleaning:
NOTE: We recommend the use of nitrile powder-free gloves for this process.
As a last resort, if running the built-in “... Clean Printhead” features don’t help improve print quality; the
printhead cartridge can be cleaned manually.
1. Carefully open the clamshell.
2. Clean the printhead nozzles. Dampen a lint-free cloth (i.e.
Cartridge Wipes, PN 2023), with deionized or distilled water.
Keep the printhead nozzle area facing down and gently wipe the
printhead nozzle area, from end to end, in one direction and in one
fluid motion. You can repeat this process a few times, but only
wipe in one direction.
NOTE: The use of deionized water (reference ASTM D5127-90 Type E-II Electronic Grade
Water) is preferred; however it is acceptable to use distilled water if deionized water is not
available. Do NOT
use tap water or paper towels to clean the printhead nozzles. Doing so may
cause damage to the printhead cartridge and possible contamination to the ink system.
3. Carefully Close the Clamshell.
CAUTION: To prevent damage, hold onto, then lift and release both latches when closing. If you
force it closed without holding the latches open, you will eventually damage the latches and
clamshell switch (door switch).
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