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Print Resolution | 1600 x 1600 dpi |
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Connectivity | USB, Ethernet |
Ink Cartridge Capacity | 250 ml (CMYK) |
Printing Technology | Memjet Technology |
Maximum Print Width | 8.5 inches |
Essential safety rules to observe when operating the Mach 5 printer.
Items a technician should have available for troubleshooting.
Specifies the necessary operating system, hardware, and software configurations.
List of standard tools required for service.
Clarifies that service manual information is based on Z3 and higher print engines.
Directs users to the Operator's Guide for setup and operation queries.
Identifies factors contributing to print quality problems and checks.
Illustrates common print quality problems with causes and solutions.
Describes symptoms and solutions for air bubbles in printhead nozzles.
Details symptoms and solutions for clogged, damaged, or dead printhead nozzles.
Explains causes and solutions for muddy, mottled, or distorted color output.
Addresses media contact and wet image smudge issues.
Lists reasons and solutions for fuzzy or distorted print quality.
Troubleshooting for ink tank status, levels, and recognition issues.
Troubleshooting for printhead issues like color mixing, missing lines, and scuff marks.
Troubleshoots issues related to the printer not powering on or lights not illuminating.
Addresses issues with the service station drive motor, wiper motor, and removal.
Troubleshoots issues with the printer driver, Toolbox utility, and job sending.
Addresses issues related to feeding, multiple feeds, jams, and error messages.
Explains alert window messages sent from the driver and their solutions.
Interprets system status messages displayed in the Toolbox utility.
Procedure for resolving air bubbles in ink lines after printhead installation.
Details causes of paper jams and procedures for removing jammed media.
Procedures for calibrating the printer's tilt sensor.
Instructions on how to open and navigate the Printer Toolbox interface.
Guide on downloading and installing the latest printer firmware.
Explains various diagnostic print options available in the Toolbox.
Instructions for configuring network settings and date/time.
Accessing advanced printer control and maintenance menus using a password.
Steps for adjusting the drive belt tension using a specific tool.
Information on the power supply unit, measurements, and troubleshooting.
Details on feed sensor tests, adjustments, and cleaning.
Resolving messages related to the dual pinch valve and its connector.
Steps to prepare the printer for service, including depriming.
Instructions for removing and reinstalling the left-hand side covers.
Instructions for removing and reinstalling the right-hand non-operator side covers.
Procedure for replacing the main PC board (MPCA).
Step-by-step guide for removing the print engine assembly from the printer.
Outlines maintenance tasks based on frequency (as needed, daily, bi-weekly, monthly, yearly).
Step-by-step guide for safely replacing ink tanks when ink runs out.
Procedure for safely removing and installing the printhead cartridge.
Step-by-step instructions for removing the service station.
Detailed steps for installing a new or cleaned service station.
Procedures for local relocation and remote shipping of the printer.
Technical specifications for the printer, including speed, media size, and resolution.
Instructions for installing the service station guide for proper alignment.
Explanation of the ink delivery system's theory of operation.