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AS-710
Neopost AS-710 User Manual
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User MANUAL
A
s-
71
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AD
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s
s PrI
NTer
2
Table of Contents
Table of Contents
4
1 Introduction
9
Pictograms
9
Notes for Use of this Manual
9
Terms and Abbreviations
10
System Requirements
10
2 Safety Notes
11
General Safety Notes
11
Ink Safety Notice
13
Location of the Printer
14
Disposal
14
3 Scope of Delivery and Assembly
15
Scope of Delivery
15
Delivery
15
Device Overview
16
Figure 1: Overview Frontside
16
Figure 2:Overview Rear Side
17
Figure 3: Overview Frontside with Open Cover
18
Assembly
19
Connecting the Power Cable
19
Figure 4: Mounting I
20
How to Mount the Paper Feed Ramp and the Side Guides
20
Figure 5: Mounting II
21
4 Description of Device
22
Application Range
22
Description of Functions
22
The Operator Panel
23
Figure 6: the Operator Panel
23
Key Panel
24
Figure 7: Main Display
26
Main Display
26
5 Initial Start-Up of the Device
30
How to Power-On the Device
30
Installing the Ink Cartridge
31
Figure 8: Inserting the Ink Cartridge
31
Figure 9: Lock the Restraining Lever
31
How to Setup the Feeder
33
Figure 10: Adjusting the Separation
33
Figure 11: Separation Fingers
34
Figure 12: Paper Side Guide Positions for C5 Envelope
35
Figure 13: Positioning the Material
35
Figure 14: Position of Paper Sensor
36
Figure 15: Adjusting the Runner
36
How to Adjust the Printer to the Material Thickness
37
Figure 16: Thickness Adjustment Knob
37
Length Measurement of the Medium
38
Figure 17: Adjusting the Printer to the Material Thickness
38
How to Set the Print Direction (Orientation)
39
How to Perform a Test Print
39
Figure 18: Testprint
39
6 Printer Menu (Firmware V4.8)
40
Quick Menu
43
Printer Reset
43
Clear Print Queue
44
Repeat Pages
44
Paper Measurement
44
Single Paper Run
45
Run Paper
45
Single Test Print
45
Test Print
45
Clean Head
46
Exchange Cartridge
46
Linefeeds Forward
46
Linefeeds Back
46
Show Last Errors
46
Main Menu
47
Printer Config
48
Maintenance
48
Capping Delay
48
Cleaning Cycle
48
Purge Level
48
Figure 19: Keep Alive Function
49
Keep Alive
49
Adjustments
50
Adjustment Gap
50
Vert. Correction
50
Adjustment Steps
51
Carriage Correct
51
Figure 20: CARRIAGE CORRECT
51
Adjust Tof
52
Figure 21: ADJUST TOF
52
Boot Defaults
53
Pc Program
53
UNIT of MEASUREM
53
Communication
54
Page Data Size
54
Ink
55
Set Ink Type
55
Ink Cost Config
56
Reset Ink Level
56
Warming Cartridge
56
Prewarming Cartr
57
Error Handling
57
Soft Font Error
57
Autom.page Repeat
58
Beeper
58
Error Low Ink
58
Paper Feed Retry
59
Job Parameters
60
Print Quality
60
Transport Param
61
Paper Speed
61
Shuttle Speed
61
EJECT Delay[Sec]
62
Optimization
62
Printmode
62
Figure 22: Difference Nor/Rev, Transport Direction
63
Layout
63
Orientation
63
Paper Size
63
Separation
63
Figure 23:LEFT MARGIN, Transport Direction
64
Figure 24:TOP MARGIN, Transport Direction
64
Font
64
Font Parameters
64
Left Margin
64
Offset Edge
64
Top Margin
64
Character Set
65
Character Spacing
65
Type of Barcode
65
Paper Sensor
66
Dos Mode
66
Hex to Ascii
66
Line Mode
66
Auto Linefeed
67
Line Spacing
67
Service
68
Select Test Patt
68
Hardware Test
68
Display
68
Keyboard
68
Ram
68
Clutch
69
DC Motor
69
DC Motor Contin
69
Encoder
69
NV-Ram Cont
69
Ram Contin
69
Sense Voltage
69
Stepper Motor con
69
Brake
70
Clutch /Brake/Run
70
Paper Sensor
70
Roller Cleaning
70
Soft Brake
70
Test Continuous
70
Cartridge
71
PEN Board
71
Prewarming
71
Led/Beeper
72
Configurat. Info
73
Firmware
73
Model
73
Page Cnt
73
Ram
73
Serno
73
Version
73
Batch
74
Hardware
74
Pcba
74
Port no
74
USB Rev
74
Feeding
75
Ink Pack
75
Mac
75
Monitor
75
Service Print
76
Alignment Horiz
76
Alignment Vertic
76
Full Print Area
76
Adjust Print Head
77
Figure 25: Adjust Print Head Sample Printouts
77
Cartr. Print Patt
78
Figure 26: Pattern a
78
Figure 27: Pattern a with Defects
78
Figure 28: Cartridge Contacts
79
Figure 29: Pattern B
79
Figure 30: Sample Character Set Print
80
Print Char. Set
80
Setting Dump
80
Figure 31: Sample Setting Dump Print
81
Input Buffer Dump
81
Dealer
82
Figure 32: Sample Input Buffer Dump Print
82
Show Erorr Messag
82
Show Warning Msgs
82
Language
83
Setting
84
7 How to Connect the Printer to the PC
85
How to Install the Printer Driver
85
Windows XP and Windows Vista
85
Figure 33: New Hardware Wizard
86
Figure 34: Recommended Install Procedure
86
Windows 7
87
Figure 35: Properties of Unspecified Device
88
Figure 36: Update the Printer Driver
88
Figure 37: Update Driver Software Wizard
88
Figure 38: Select the Driver Source
88
How to Use the USB Interface
89
How to Use the Ethernet Interface
89
Figure 39: Ferrite with Plastic Case
89
Adding a TCP/IP Port to a Printer Driver
90
Figure 40: Adding TCP/IP Port
90
Figure 41: TCP/IP Printer Port Wizard
90
Figure 42: IP Address of the Printer
90
Figure 43: Custom Settings
91
Figure 44: Custom Settings of Printer Port
91
Figure 45: Address Printer Port Settings
92
Connecting the Printer to a Local Area Network
93
Direct Ethernet Connection between the Printer and the PC
95
Figure 46: DHCP Table on Server
95
Figure 47: Test of Fix IP (Ping Test on Server)
95
Figure 48: Local Area Connection Properties
97
Figure 49: Tcp/Ipv4 Settings
97
8 Service
98
Maintenance and Support
98
How to Clean an Ink Cartridge
98
Figure 50: Cleaning the Nozzle Plate
99
Figure 51: Nozzle Plate and Contacts
99
Figure 52: Pen Board Contacts
100
How to Clean the Pen Board Contacts
100
How to Clean the Service Station
101
Figure 53: Cleaning the Service Station
102
How to Reset the Printer
103
Troubleshooting
104
The Device Cannot be Turned on
104
Figure 54: Position of Element on Material
105
No or Only very Weak Printout with New Ink Cartridges
105
Printed Elements Positioned Incorrectly
105
White Streak in Printed Text or Graphics (in between Cartridges)
105
Figure 55: White Streaks in between Two Cartridges
106
The Printed Ink Doesn't Dry on the Substrate
106
Error Messages
107
How to Read an Error Message Entry
107
Warning Messages
122
How to Read a Warning Message Entry
122
Additional Error Messages
127
Technical Support
131
9 Consumables and Accessories
132
Consumables
132
Standard Inks for Neopost Address Printers
132
Cleaning Towels
133
Accessoires
134
Paper Side Guide 'Small
134
Paper Side Guide 'Large
135
Accessory Devices
136
Neopost CS-800 Conveyor
136
10 Technical Specifications
137
11 Appendix
139
How to Completely Remove Printer Drivers from Windows Vista and Windows 7
139
How to Completely Remove Printer Drivers from Windows XP and Windows 2000
140
How to Use a Pre-Installed Printer Driver
141
USB Connection
141
Ethernet Connection
142
Figure 56: New Hardware Detected
142
Figure 57: Found New Hardware Wizard
142
How to Identify the USB Port Used by the Printer
143
How to Test the Ethernet Connectivity
144
Figure 58: Device Manager
144
Figure 59: Device Properties - Details
144
Figure 60: Command Prompt Reply OK
145
Figure 61: Command Prompt Reply NOT OK
145
Sample Settings for Ethernet Connection
146
Limitations of Paper Side Guides
148
How to Create a Print File
149
Figure 62: Print Dialog Window
149
Figure 63: Print to File Dialog
149
Figure 64: Printer Port Properties
150
How to Update the Flashware
151
Additional Display Texts
155
Ink Package ID Number
155
Declaration of Conformity
157
12 Glossary
159
13 Index
165
4
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Neopost AS-710 Specifications
General
Print Technology
Inkjet
Print Resolution
Up to 600 x 600 dpi
Ink Type
Water-based ink
Connectivity
USB, Ethernet
Supported Media Types
Labels, postcards
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