SECTION 2
TROUBLESHOOTING
32
Ink Accumulating in the Wrong Areas of the Printer
Ink deposited into the Service Station during purging, cleaning, capping travels from the service station into
a trough below the service station, where it is channeled down into the Waste Ink Tray. If ink is
accumulating in areas that are not normal waste ink paths please check the following possibilities.
Ink Accumulating Under the Wiper Motor, in the Service Station Tray.
Wiper motor gearbox may pick up this ink and thrown it inside the Service Station Slot and onto the lower
rollers in the Print Engine. This ink will then be transferred onto the upper rollers and onto the media as it
is fed through the printer.
Check to be sure the printer is on a Level Surface.
Replace the Service Station
Ink Accumulating under the Service Station (on base of Service Station Slot).
Waste ink from the Service Station flows through the wicking material and out the
hole, located on the bottom of the service station. In some cases the wicking
material that hangs out this hole may not be directed into the trough located below
the Service Station. If this occurs ink will build up on the base of the Service
Station Slot.
Check to be sure the wick is hanging in the waste ink trough.
Ink Accumulating in the Body of the Printer or Under the Printer.
If you find ink below the Waste Ink Tray, in the lower body of the printer, or outside the printer.
.
Proper Shipping/Service precautions may not have been followed. For example if printer was
tilted and there was ink in the un-sealed ink system, it could end up anywhere inside the printer.
Check to be sure the printer is on a Level Surface
Check to be sure the service station wick is hanging in the waste ink trough.
Check to be sure the Waste Ink Tray is properly installed.
If the absorbent material is saturated, replace the Waste Ink Tray.
Check for damage to the ink delivery system. Damaged Ink Tubes, Ink Tanks, Ink Couplings
(revolvers), etc…
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