SECTION 5
DISASSEMBLY AND ASSEMBLY
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Section 5 – Disassembly/Assembly Procedures
Preparing the Printer for Service
NOTE: We suggest the use of protective gloves during this process.
For System you Can Deprime.
If possible; please follow the procedure, as outlined below, before performing service tasks.
Please complete the following to prepare the printer for service.
1. Plug in the printer. Turn the printer’s Main Power Switch ON; then press the control panel’s ON/OFF
button. Wait about 45 seconds for the print engine to power-up (ON/OFF button will illuminate).
2. Open the Toolbox utility.
3. Deprime system using the “System Deprime” feature located in Toolbox utility.
NOTE: Use the System Deprime feature, NOT the Release Printhead feature.
4. Remove the Service Station from the printer, using the “Eject Service Station” feature in the Toolbox
utility. Refer to “Installing the Service Station”, located in the Operator’s Guide, for help with this
process. Follow the sequence in reverse.
5. Wrap the Service Station in paper towels and place into resealable bag.
6. Power-down the system using the ON/OFF button and wait until all lights are off.
7. Turn off the Main Power Switch. Then disconnect the power cable from the printer and wall outlet.
IMPORTANT! Do NOT switch off the power at the power outlet or remove the power cable until all
lights are off. Failure to do so may damage your printer.
8. Disconnect the USB or Ethernet cable from your printer
9. Remove the Printhead Cartridge and install protective covers on printhead. Store Printhead Cartridge
in a sealed plastic bag with a damp cloth. Be careful to avoid spills or stains during this process.
CAUTION: Make sure contacts are dry before re-installing printhead.
10. Remove all five Ink Tanks. Be careful to avoid spills or stains during this process. Wrap each ink tank
in a clean, lint-free, absorbent material and place them in a sealed plastic bag as a precaution against
any spillages during transport.
11. Place paper towels into each Ink Tank slot, making sure the towels make contact with the back of the
slots. This is done to absorb any ink that may leak from septum needles.
NOTE: Even though the system is deprimed, some ink will remain in the lower areas of the tubing. In
transit, this residual ink may drain out.
12. Keep the printer as level as possible during service.
CAUTION! During the service process the print engine should remain semi-level at all times. Failure
to do so may cause the print engine to leak ink.
13. When you have finished servicing the printer; please refer to Section 2 of the Operator’s Guide for
details on how to properly install the Service Station, Printhead Cartridge, Ink Tanks, etc. Remember
the printhead cartridge “nozzle surface” needs to be wetted using distilled water and a lint free cloth or
the priming process may fail.
For System you can NOT Deprime.
We realize that in many cases it will not be possible to deprime the system before performing service. In
these cases we recommend the following:
1. Leave the Printhead and Ink Tanks installed. This will help seal the ink inside the system.
2. Power OFF the printer and disconnect the power cord.
3. Manually remove the Service Station. Wrap the Service Station in paper towels and place into
resealable bag.
4. Inspect the Waste Ink Tray. If it is nearly full, replace it before tilting the unit.
5. Keep the printer as level as possible during service. If it needs to be tilted; keep time to a minimum.
CAUTION! During the service process the print engine should remain semi-level at all times. Failure
to do so may cause the print engine to leak ink. Try to keep the printhead capped. The longer it remains
uncapped; the more chance there will be for print quality issues.
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