SECTION 5
MAINTENANCE
74
Cleaning/Replacing Service Station Items
The Service Station contains separate areas/devices that are used to perform the following tasks.
• Cleaning. The Wiper Roller cleans the Printhead nozzles of excess ink and debris.
• Printing/Purging. The Printing Platen acts as a base to support media during printing. It also contains a
purging area; which captures and absorbs ink that is purged, to help keep nozzles clear.
• Capping. The Capping Station seals and protects the printhead nozzles when not in use.
• Evacuating Waste Ink. In addition to the function of supporting the above items; the Service Station
Tray is lined with wicking material that absorbs the waste ink and transfers it out of the Tray and into
the “waste ink trough”. This waste ink then flows from the “trough” to the “Waste Ink Tray”, which is
located behind the Ink Tank Door.
As the above components become worn/dirty, from use, they can lose their ability to perform as intended.
If you experience print quality issues that are not
resolved by performing the steps found in the
Troubleshooting Section under “Print Quality Issues”; it may be time to have the Service Station, or
components within the Service Station, cleaned or replaced.
NOTICE: Due to the technical nature of these procedures; they should only be performed by a qualified
technical support person or someone that has been properly trained on these procedures. Please contact
your technical support representative. Please use nitrile powder-free gloves and have plenty of paper towels
on-hand for these procedures.
Removing the Service Station
1. Open the Top Cover
2. Open the Ink Tank Door (hinged at bottom) to expose
the “Service Station Slot”.
Tip: On older units
you will need to
remove the Exit
Roller Cover by
removing the four
(4) screws. This is
not necessary on
newer units.
CAUTION
THESE PROCEDURES SHOULD ONLY BE PERFORMED BY A
QUALIFIED/TRAINED PERSON.
If the Printhead Cartridge is still installed; when you remove the Service Station, the Printhead will
remain un-capped. This can cause dehydration of nozzles and printing issues. If you want to
reduce the chance for printhead nozzle dehydration; it is highly recommended that you eject the
Printhead and follow the procedures described under “Printhead Cartridge Storage and Handling”,
before you begin this process.
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