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General Information
1.5 Warranty
dxp products are guaranteed against manufacturing errors and defective materials. NSK Dental Italy reserves the
right to examine and determine the cause of any problem. The warranty will be void if the product has not been
used properly or for its intended use, if it has been tampered with by unqualified personnel or fitted with non-
original NSK Dental Italy parts. Replacement parts are available for ten years after production of the model has
ceased.
Failure to follow the guidelines given below will void the warranty and/or make the device dangerous to operate.
In the event of faults and/or malfunction, follow the guidelines given in paragraph 6.3 “Notice list” and
paragraph 6.4 “Alarms list”. If the problem persists, do not attempt to operate the device but contact the NSK
Dental Italy technical support: NSK Dental Italy, Via dell’Agricoltura 21, 36016 Thiene (VI), email address:
servicesterilization@nsk-italy.it
Do not operate the device until the necessary repairs have been made to restore its proper operation.
Do not attempt to disassemble the device, replace faulty or damaged components and/or have it adjusted or
repaired by personnel without proper training and authorization from NSK Dental Italy.
Faulty or damaged components should only be replaced with original NSK Dental Italy parts.
The warranty is valid for 24 months from the date of sale of the device for any manufacturing errors or material
defects. The effective date of the guarantee is determined by the date of the invoice for the purchase of the
appliance. NSK Dental Italy reserves the right to analyze and establish the cause of any problem.
The warranty does not cover:
Damages related to normal wear, improper use, neglect, non-compliance with instructions for use
Breakdowns due to natural disasters or fires;
Damage due to improper interventions or repairs not authorized by NSK Dental Italy;
Damage due to tampering by unqualified personnel;
Anomalies deriving from parts or materials that are not original, therefore causes not attributable to the
manufacturer.
The warranty is also void if:
The equipment shows damages caused by falling, by exposure to flames or in any case by causes not linked to
manufacturing defects;
There was an incorrect installation;
There has been an incorrect connection to the electrical network (wrong nominal power supply voltage);
The serial number has been removed, erased or altered.
Please note that opening the equipment by personnel NOT AUTHORIZED by the manufacturer entails the expiry of
the warranty rights and the RESPONSIBILITY of the CE certification.
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