Other Issues
-145-
Troubleshooting
7
Network Connection Problems
Common to Windows and Mac OS X
For Windows
USB Connection Problems
Common to Windows and Mac OS X
Cause Remedy Reference
The Job Type of "Secure Print", "Store to
HDD" and "Encrypted Secure Print" are
unselectable on the MB491.
For Windows PCL Driver
1.Click [Start] > [Devices and Printers].
2.Right-click the [OKI MB491(PCL)] icon and select
[Printer properties]. (If you have installed multiple
printer drivers, select [Printer properties] > [OKI
MB491(PCL)]).
3.Select the [Device Options] tab.
4.For the network connection, select [Get Printer
Settings].
For the USB connection, add a check to [
SD Memory Card
].
5.Click [OK].
For Windows PS Driver
1.Click [Start] > [Devices and Printers].
2.Right-click the [OKI MB491(PS)] icon and then select
[Printer properties]. (If you have installed multiple
printer drivers, select [Printer properties] > [OKI
MB491(PS)].)
3.Select the [Device Settings] tab.
4.For the network connection, select [Get installed
options automatically] under [Installable Options],
and then click [Setup].
For the USB connection, select [Installed] for [SD
Memory Card] under [Installable Options].
5.Click [OK].
Advanced
Cause Remedy Reference
Using a crossover cable. Use a straight cable. -
The machine is turned on before a cable
was connected.
Connect cables before turning on the machine. P. 4 7
The hub and the machine are incompatible
or have some problem.
Press the <SETTING> key and select [Admin Setup] >
[Network Menu] > [Network Setup] > [HUB Link
Setting], and then select [10BASE-T HALF].
-
Cause Remedy Reference
IP address is incorrect. z Check that the same IP address is set for the machine
and the machine's port setting on the computer.
z If using OKI LPR Utility, check the IP address setting in
OKI LPR Utility.
P. 5 9
All pages are not printed. If you are using the WSD port, change it to the standard
TCP/IP port.
Cause Remedy Reference
Unsupported USB cable is being used. Use a USB2.0 cable. -
An USB hub is being used. Directly connect the machine to the computer. P. 5 5
Printer driver is not installed correctly. Reinstall printer driver. P. 5 5