Other Issues
-149-
Troubleshooting
7
Restrictions on Mac OS X 10.6
Restrictions on Mac OS X 10.5
Restrictions on Mac OS X 10.4
Web Driver
Installer
Unable to access the machine from a remote
computer.
Click [start] and then select [Operator
panel] > [Security Center] > [Windows
Firewall].
Select the [Exception] tab and click [Add
Port]. Add the port number of the web site on
which Driver Installer is installed.
Click [start] and then select [Operator
panel] > [Performance and Maintenance]
> [Administrative Tools].
Double-click [Component Services] and
change the access authority of the component
for Driver Installer.
For details on how to configure the settings,
refer to the readme file stored in [start] > [All
Programs] > [Okidata] > [Driver Installer]
> [Readme].
Item Symptom Cause/Remedy
TWAIN driver Unable to scan by image capture. z Scan is available only when the computer is
connected by USB.
z In the image capture, the user interface of
TWAIN driver is not displayed. Use the user
interface of the image capture and then
scan data.
Item Symptom Cause/Remedy
TWAIN driver Unable to scan by image capture. In the image capture, if the computer is con-
nected to the network, display the user inter-
face of the TWAIN driver before using.
To display the user interface of the TWAIN
driver, after starting the image capture, select
[Browse Devices] from the [Devices] menu
of the image capture and then open the
device browser. Select a driver and click use
[Use TWAIN UI].
Item Symptom Cause/Remedy
TWAIN driver Unable to scan by image capture In the image capture, if the computer is con-
nected to the network, display the user inter-
face of the TWAIN driver before using.
To display the user interface of the TWAIN
driver, after starting the image capture, select
[Browse Devices] from the [Devices] menu
of the image capture. Select a driver in
[TWAIN devices] and then check the check-
box of [Use TWAIN software] shown in the
lower right screen.
Item Symptom Cause/Remedy