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Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Cleaning Paper Jam
• If the machine has turned on, the fuser unit may be hot. This area is cleanly labelled.
Do not touch
• The image drum (the green tube) is very delicate.
Handle it carefully.
• Do not expose the image drum unit to direct sunlight or very bright interior light
(approximately more than 1500lux). Even under the normal interior light, do not leave it
for more than 5 minutes.
Note! Y
ou can also refer to the instructions on how to clear paper jams by pressing
t
he <?HELP> key while the error message is displayed.
Error Code 370, 371
(1) Remove any documents from the document tray.
(2) Open the scanner unit.
(3) Press the top cover open button and open the top cover.
Important To
uch any screw inside the machine to remove static electricity from
your body.
(4
) Hold the handles (blue) of the image drum unit with both hands and lift it out of the
machine, and then place it on a flat surface.
Co
ver the image drum unit with black paper or a black bag.
(5) Remove any paper from the belt unit.
(6) Pull the locking levers on each side of the fuser unit to the "unlock" position.
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