Name: Oracle DE2-24
Brand: Oracle
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Removing the Top Cover

While squeezing the slide release latches, slowly pull the storage controller

forward until the slide rails latch.

Removing the Top Cover

To access internal controller components for servicing, remove the top cover. Use the following

procedure to remove the top cover.

Fully loosen the two captive screws at the rear of the top cover (1).

52 Oracle ZFS Storage Appliance Customer Service Manual • July 2016

Default Chapter5
- Table of Contents5
Servicing the Oracle ZFS Storage Appliance13
Getting Started with Servicing the Hardware15
- Introduction to the BUI15
- Introduction to the CLI16
- BUI Hardware View16
- System Overview19
  - System Chassis20
  - Disk Shelves21
- Chassis Details View22
- CLI Hardware View26
- Configuring the Management Port30
- Using Oracle ILOM to Diagnose Hardware Faults31
- Understanding Hardware Status33
- Working with Problems36
- Using Logs38
- Using Workflows47
Prerequisites for Servicing Hardware49
- Safety Information49
- Required Tools and Information50
- Powering off the Controller50
- Extending the Storage Controller from the Rack51
- Removing the Top Cover52
- Powering off the Disk Shelf53
- Related Topics54
Servicing the ZS4-4 Controller55
- Replacing a ZS4-4 HDD or SSD55
- Replacing a ZS4-4 Power Supply57
- Replacing a ZS4-4 Fan Module58
- Identifying a Faulted ZS4-4 Memory Module60
- Replacing a ZS4-4 DIMM62
- Oracle ZFS Storage Appliance Customer Service Manual • July62
- Replacing a ZS4-4 Memory Riser Card64
- Replacing a ZS4-4 Pcie Card66
- Replacing a ZS4-4 Battery71
- ZS4-4 Controller Hardware Overview74
Servicing the ZS3-4 Controller89
- Replacing a ZS3-4 HDD or SSD89
- Replacing a ZS3-4 Fan Module91
- Replacing a ZS3-4 Power Supply93
- Replacing a ZS3-4 DIMM95
- Replacing a ZS3-4 Pcie Card or Riser104
- Replacing a ZS3-4 Battery108
- ZS3-4 Controller Hardware Overview111
Servicing the ZS3-2 Controller127
- Installing Optional Pcie Slot Cards in Order128
- Disconnecting the RJ-45 Cable from the Cluster Serial Port129
- Replacing a ZS3-2 HDD or SSD130
- Replacing a ZS3-2 Power Supply133
- Replacing a ZS3-2 Fan Module136
- Replacing a ZS3-2 DIMM139
- Replacing a ZS3-2 Pcie Card or Riser146
- Replacing a ZS3-2 Flash Drive152
- Replacing a ZS3-2 Battery154
- ZS3-2 Controller Hardware Overview156
Servicing the 7X20 Controller173
- Replacing a 7X20 HDD or SSD173
- Replacing a 7X20 Fan Module175
- Replacing a 7X20 Power Supply180
- Replacing a 7X20 DIMM184
- Replacing a 7X20 Controller Pcie Card or Riser197
- Replacing a 7X20 Battery208
- 7420 Controller Hardware Overview214
- 7320 Controller Hardware Overview229
- 7120 Controller Hardware Overview241
Servicing the Disk Shelves255
- Electrostatic Discharge Precautions255
- Replacing a Faulty Disk Shelf Drive256
- Replacing a Disk Shelf Power Supply259
- Replacing a Disk Shelf I/O Module264
- Replacing a Disk Shelf SIM Board266
- Adding a New Disk Shelf269
- Adding a Disk Shelf Cache Device270
- Connecting to Attached Storage272
- Disk Shelf Hardware Overview272
Viewing System Disks Status291
Working with Support Bundles293
- Support Bundle Options293
- Generating and Uploading a Support Bundle (BUI)294
- Generating and Uploading a Support Bundle (CLI)294
- Viewing Support Bundle Details (BUI)295
- Viewing Support Bundle Details (CLI)296
- Uploading a Locally Generated Bundle (CLI)296
- Retrying a Failed Support Bundle Upload (BUI)297
- Retrying a Failed Support Bundle Upload (CLI)297
- Canceling a Pending Support Bundle Operation (BUI)298
- Canceling a Pending Operation (CLI)298
- Deleting a Support Bundle (BUI)298
- Deleting a Support Bundle (CLI)298
Performing the Initial Setup301
Restarting the Appliance303
Performing a Factory Reset305
Backing up the Configuration307
- Configuration Backup Contents308
- Configuration Restore Impact308
- Security Considerations for Configuration Backups310
- Creating a Configuration Backup (BUI)310
- Creating a Configuration Backup (CLI)311
- Restoring from a Saved Configuration (BUI)311
- Restoring from a Saved Configuration (CLI)312
- Deleting a Saved Configuration (BUI)312
- Deleting a Saved Configuration (CLI)313
- Exporting a Saved Configuration (BUI)313
- Exporting a Saved Configuration (CLI)313
- Importing a Saved Configuration (BUI)314
- Importing a Saved Configuration (CLI)314
- Viewing Appliance Configurations (BUI)314
- Viewing Appliance Configurations (CLI)314
Working with Software Notifications and Updates317
- Setting up Software Notification (BUI)317
- Setting up Software Notification (CLI)318
- Checking for and Downloading Software Updates (BUI)318
- Checking for and Downloading Software Updates (CLI)318
- Removing System Updates (BUI)319
- Removing System Updates (CLI)319
- Oracle ZFS Storage Appliance Customer Service Manual • July320
Upgrading the Software321
- Preparing to Upgrade the Software321
- Upgrading Software on a Standalone Controller322
  - Upgrading Software on a Standalone Controller (BUI)323
  - Upgrading Software on a Standalone Controller (CLI)324
- Upgrading Software on Clustered Controllers327
Working with Health Checks337
- Checking System Health (BUI)337
- Checking System Health (CLI)339
- Troubleshooting Update Health Check Failures340
- Resolving Health Check Alerts340
  - Resolving Health Check Alerts341
Deferred Updates343
- Applying Deferred Updates (BUI)344
- Applying Deferred Updates (CLI)344
- Passthrough X Deferred Update345
- User Quotas Deferred Update346
- COMSTAR Deferred Update346
- Triple Parity RAID Deferred Update347
- Dedup Deferred Update347
- Replication Deferred Update348
- Received Properties Deferred Update348
- Slim ZIL Deferred Update348
- Snapshot Deletion Deferred Update349
- Recursive Snapshots Deferred Update349
- Multi Replace Deferred Update349
- RAIDZ Mirror Deferred Update350
- Optional Child dir Deferred Update350
- Multiple Initiator Groups Per LUN Deferred Update350
- Large Block Sizes Deferred Update351
- Sequential Resilvering Deferred Update351
- NDMP-Zfs Replica Backup Deferred Update351
- ACL Passthrough with Mode Preservation Deferred Update352
- Understanding Deferred Updates352
Working with Firmware Updates355
- Checking the Status of Firmware Updates (BUI)357
- Checking the Status of Firmware Updates (CLI)357
Rolling Back System Software359
- Fail-Safe Rollback359
- Rolling Back the System Software (BUI)360
- Rolling Back the System Software (CLI)361
Removing an Update Package363
- Removing an Update Package (BUI)363
- Removing an Update Package (CLI)363
- Oracle ZFS Storage Appliance Customer Service Manual • July364

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Brand	Oracle
Model	DE2-24
Category	Storage
Language	English