REF : M18-SM-001 Rev 02
10. TROUBLESHOOTING
MYTHIC 18 Copyright© Orphée SA. All Rights Reserved. Page 67/68
10.3 TROUBLESHOOTING MESSAGE
This section allows to know what to do when a troubleshooting message appears on the screen.
MESSAGE ACTION
BACKUP : BAD FOLDER DUPLICATION Re-start the Mythic.
BACKUP : CALIBRATION HISTORY IS FULL Delete the calibration results.
BACKUP : FOLDER NOT FOUND Re-start the Mythic.
BACKUP : MEMORY IS ALMOST FULL. PLEASE DELETE RESULTS Delete results
BACKUP : NO MEMORY AVAILABLE FOR STORAGE Delete the stored results.
BACKUP : QC HISTORY IS FULL Delete the Q.C. results of the ongoing lot.
BACKUP : REPEATABILITY HISTORY IS FULL Delete the repeatability results.
BACKUP: FILE SYSTEM FAILED Re-start the Mythic.
BACKUP: LAST QC RESTORED. File has been restored to previous state
BACKUP: LAST RESULTS RESTORED. File has been restored to previous state
BACKUP: LAST SETUP RESTORED. Indicate that your SETUP has been restored
BACKUP: PARTIAL CALI. RES. DELETED. A bad Result storage happened
BACKUP: PARTIAL NUM DELETED. A bad Result storage happened
BACKUP: PARTIAL QC RES. DELETED. A bad Result storage happened
BACKUP: PARTIAL REPET. RES. DELETED. A bad Result storage happened
BACKUP: SECTOR FAILED hardware failure on memory
BACKUP: SETUP UPDATED WITH DEFAULT VALUES. Indicate that your SETUP has been released
BACKUP: SYSTEM ERROR Re-start the Mythic.
CLEAN NOT DONE Perform a rinse cycle.
CLEANER ALMOST EMPTY Replace the bottle and perform a prime Cleaner
COM: CRC CONTROL ERROR Communication error retry
CONTROL CYCLE NOT DONE Perform a control cycle.
CYCLE : BUSY Wait before performing a cycle.
CYCLE : CMD VALVE FAILED Change the valve
CYCLE : EMERGENCY STOP Perform a control cycle.
CYCLE : INIT NOT DONE Perform an initialization or a control cycle.
CYCLE : VALVE XX FAILED Change the valve
CYCLE STOPPED BY USER Emergency stop, please perform a control cycle.
CYCLE: DOOR OPENED Close the door.
CYCLE: PRESSURE DEFAULT Check the valve 8 and the pressure sensor tubing
DILUENT ALMOST EMPTY Replace the container and perform a prime Diluent
HARDWARE: SYSTEM ERROR Re-start the Mythic.
ID AND/OR PID MANDATORY ( CHECK SETUP). SID ALWAYS MANDATORYEnter an ID and/or PID and SID
INIT PRINTER Switch on the printer or invalidate the printings.
INTERN : COUNT ERROR Re-start the Mythic.
INTERN: MEMORY CORRUPTED Re-start the Mythic.
INTERN: NO MEMORY AVAILABLE Re-start the Mythic.
INTERN: RESULT AREA IS LOCKED
Wait before performing a cycle. If persisting, re-start
the Mythic.
LYSE ALMOST EMPTY Replace the bottle and perform a prime Lysis
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