Receiving External Delivery Messages
When you send an external delivery message, the Unified Messaging system will call each of the specified
recipients. When a recipient answers the call, the system will guide him or her through the following
procedure. After a recipient has listened to an external delivery message, he or she can send you a reply to
your message, and even set urgent or private message status.
To receive a message and reply
PT/SLT/PS/SIP Extn./S-PS
The message is played back.
Enter 2
to accept.
2
Enter a 4-digit password and #
required for listening to the message.
4-digit password
If you did not set a password,
this step will be skipped.
#
Enter 1
to end recording.
1
Enter 1 to receive
the message.
1
When a recipient answers the call
Enter 2 to reply.
2
To end the call, press ,
then go on-hook to finish.
1
Make the message urgent
Continue
2
Enter 1 or 2.
OR
1
Make the message private
Continue
2
Enter 1 or 2.
OR
On-hook.
Record a reply.
C.Tone
• If the recipient enters an incorrect password 3 times, the system will announce the following
information if it has been programmed. This information can help the recipient track down
the message or message sender (you).
– Company name
– Callback telephone number
– Your subscriber name
• The Unified Messaging system may be able to guide recipients using a different language.
For more information, consult your System Administrator.
1.8.5 Transferring Calls
– Call Transfer
– Incomplete Call Handling
–
Assigning Your Covering Extension
– Remote Call Forwarding
–
Assigning and Cancelling Telephone Numbers for Call Transfer to Outside Line
1.8.5 Transferring Calls
Operating Manual 151
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