8.1 Troubleshooting — KX-TDA30
418 Installation Manual
320 IP-GW H.323
Dummy Call Test
Error
• Detection of IP-GW
H.323 Dummy Call
Test error
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
321 IP-GW
Gatekeeper Error
• Detection of
Gatekeeper access
error
• Check the IP address setting of
Gatekeeper
• Check whether the Gatekeeper is
connected to the network and work
properly
• Check the route to the Gatekeeper
322 IP-GW
Gatekeeper
Registration Error
• Gatekeeper
Registration is failed
• Check the Gatekeeper setting
323 IP-GW SDRAM
Failure
• Detection of IP-GW
SDRAM error
• Replace the corresponding optional
service card
324 IP-GW DPRAM
Failure
• Detection of IP-GW
DPRAM error
• Replace the corresponding optional
service card
325 IP-GW LAN Chip
Failure
• Detection of IP-GW
LAN Tip failure
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
326 IP-GW Stop • IP-GW is stopped from
a remote maintenance
PC
• This information is logged when IP-GW
is stopped from a remote maintenance
PC
370 IP-GW Rebooted
by Maintenance
Console
• IP-GW is rebooted
from a remote
maintenance PC
• This information is logged when IP-GW
is rebooted from a remote
maintenance PC
371 IP-GW Rebooted • Optional service card
malfunction: IP-GW
• Check whether the software version of
the IP-GW card is correct
391 Data Link
established
• Connection with PC
Phone/PC Console or
Voice Processing
System (DPT
Integration)
established or restored
• This information is logged when
connection with PC Phone/PC
Console or Voice Processing System
(DPT Integration) is established, and
does not indicate an error condition
that needs to be solved.
However, if this is logged frequently
(with "305 Data Link failure"), check the
connection as it may not be done
properly.
392 Clock master card
selected
• Clock master card has
been changed to the
one indicated by the
sub code
• Check if the proper card is selected as
the new clock master card
393 LAN Carrier
detected
• IP-GW card connected
to the LAN
• This information is logged when
synchronisation of LAN is established
Error Code Error Message PROBABLE CAUSE SOLUTION