Title Service Manual, LPCR2 Page
Service Product Drawing
3323299
B
Released State Date 11/14/2017
7000545 Revision A
2. If Wi-Fi connection from the smart phone is working, check that the Wi-Fi settings on the CR2 are correctly
entered. Refer to Store Wi-Fi Settings on CR2 or Change or Remove Wi-Fi Settings on the CR2
for
details.
Connection Failed
Overview: “Connection Failed” may be heard if Wi-Fi settings are stored on the CR2 and the user has used the two-
button press to attempt a Wi-Fi connection. This voice prompt means the CR2 can reach the Wi-Fi access point, but it
cannot connect to LIFELINK or LIFENET System.
To Fix: Have LIFENET Support check the CR2 device registration record on the LIFENET server.
Unable to change/update the device setup options
• Browser version issue – Internet Explorer version 10 or above; Google Chrome version 44 or below; any
version of Mozilla Firefox are the supported browser versions to run setup options. If the browser version is not
in the specified version, setup option window will not work.
• Account specific issue – ASR or SmartDesk will assist with account issues.
Using Voice Prompts for Troubleshooting
Overview: The following table contains a list of voice prompts that may be heard during troubleshooting.
Steps: To enter device troubleshooting mode (Data Mode),
1. Open the lid
2. After hearing the voice prompts start, press and hold LANGUAGE and CHILD buttons simultaneously for at
least 2 seconds to enter data mode.
NOTE: There is a limited time window during which the CR2 will accept the two-button press. Only press the two
buttons after the voice prompts start and within 20 seconds after the voice prompts start. If “Device Ready” or “Device
Not Ready” is not heard, that means the time window to accept the two-button press has been missed. Close the lid
and try again.
Troubleshooting:
What/When this prompt can be heard
Device Ready
Readiness Status is OK. The device is ready for
use.
Device Not Ready
Readiness Status is not OK. The device is not
ready for use.
Call Service
Device has detected an issue that requires
assistance from authorized service personnel.
Replaced as soon as possible.
Replace Electrode tray
The electrodes have been used or expired and
should be replaced as soon as possible.
Troubleshooting:
What/When this prompt can be heard
Wi-Fi not Configured
Wi-Fi configuration has not been done for Wi-Fi
capable device. Use Wi-Fi Configuration Tool to
store Wi-Fi settings on CR2.
Wi-Fi Connection Initiated
If Wi-Fi is configured and the device has entered
Data Mode, the device will start LIFENET initial
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