POLLOGEN Legend Pro - Troubleshooting

Legend Pro™ System User Manual Version 7
Proprietary Information of Pollogen a company of Lumenis 56
15. Troubleshooting
No.
Failure
Cause of
Failure
Description
Action
1.
Device
unexpectedly
shut down
Mains
Electrical
power
interruption
All indications and display
are off
The device will turn back on
automatically once power is
resume
2.
A1 & A2
applicator LCD
disrupted
display
Electrical
interruption
In case of interference with
the applicator LCD display
Please view the data on the
system's GUI display.
3.
Applicator does
not emit an
energy pulse to
the treatment
area
Foot Switch
failure
No feedback on TOUCH
SCREEN when Foot Switch is
pressed
If System still does not operate
properly, contact local Lumenis
representative for service.
4.
Applicator does
not emit an
energy pulse to
the treatment
area
Patient
controlled
manual switch
is pressed
Warning on the screen
“Patient controlled manual
switch IS PRESSED”
Applicator does not heat the
treatment area
Release Patient controlled
manual switch , release Foot
Switch and press Foot Switch.
If System still does not operate
properly, contact local Lumenis
representative for service.
5.
Applicator does
not emit an
energy pulse to
the treatment
area
Applicator
connection
problem
Applicator key on the screen
is dimmed
No indication on the
Applicator
Check that the relevant
Applicator is properly
connected with locking
mechanism.
Replace relevant Applicator
If Applicator still does not
operating properly, contact
local Lumenis representative
for service.
6.
Applicator does
not heat the
treatment area
Mix-up
between
Applicator
connections
No indication on either
Applicator.
Applicator key on the screen
is dimmed
Ensure that Applicator is
connected to the correct
connector (see Figure 3).
If System still does not operate
properly, contact local Lumenis
representative for service.
7.
Applicator does
not heat the
treatment area
Patient
controlled
manual switch
is not
connected
Software warning “Patient
controlled manual switch
DISCONNECTED”.
Connect Patient controlled
manual switch (see Figure 3).
If System still does not operate
properly, contact local Lumenis
representative for service.