PowerFleet VAC4 - Page 76

PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
support@powerfleet.com
Page 79 of 103
27-Impact Cal Error (Refer to Hardware Guide) [SHUTDOWN] Impact sensor test failed during sensor calibration.
Possible Cause(s)
Action
Impact sensor connection
Verify that the impact sensor is properly connected to the VAC (connector C103).
Impact sensor cable
damage
• Verify that the impact sensor cable is not damaged.
• Replace sensor as needed and retest.
Impact sensor is not
getting power from the
VAC
• Verify that the VAC is supplying adequate
voltage by unplugging the impact sensor
connector and connecting a voltmeter to pin
1 (positive) and pin 8 (negative) on C103 of
the VAC. The image at right shows how to
read the pin layout and direction.
• You must have 5.5 ± 0.5 volts DC.
• If the VAC is not supplying 5.5 ± 0.5 VDC
o Complete an RMA Request form (See Appendix A)
o Call PowerFleet’s Customer Service for an RMA number.
o Only the VAC should be returned for analysis/repair.
o Once VAC is removed, system MUST be hard-bypassed to use vehicle.
• Follow instructions on how to hard-bypass the system. (See Appendix B)
Faulty impact sensor
• Complete an RMA Request form (See Appendix A)
• Call PowerFleet’s Customer Service for an RMA number.
• Only the Impact sensor should be returned for analysis/ repair.
28-FWD Motion Error (Refer to Hardware Guide) [SHUTDOWN] The VAC did not correctly detect forward motion
during the configuration wizard phase when asked to move the vehicle forward for three second.
Possible Cause(s)
Action
Speeding during drive
forward test
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2).
• Drive slowly where directed
Insufficient “BLU” (motion
sensing) connection point
• Verify that the “BLU” wire is connected to the proper traction (motion) sensing circuit.
Refer to the PowerFleet
®
Installation Guide.
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
Failed fuse on “BLU”
(motion sensing) wire
• Verify that the fuse for the “BLU” wire is not blown or missing.
• Repair as needed.
• Log in to VAC as a Maintenance operator and re-run the configuration wizard (see Section 2)
“BRN” wire connection
point (Internal
combustion vehicles only)
• Verify that the “BRN” wire is connected to the proper traction (motion) sensing circuit. Refer
to the PowerFleet
®
Installation Guide.
• Log in to VAC as a Maintenance operator and re-run the configuration wizard (see Section 2)
Incorrect forward motion
values
• Log in to VAC as a Maintenance operator and re-run the configuration wizard (see Section 2).
• Log in to the VAC and review the motion values (see: “Defining ‘Motion’ Manually”).
• Adjust values as needed.
Vehicle cable
• Use an ohmmeter to check resistance to verify cable integrity (an “open” or zero reading
indicates a damaged cable) on the “BLU” wire.
• Replace the cables as needed and retest.