Chapter 5 Diagnosing Problems
236
33 PLATEN OPEN
TIMEOUT
Yes Forms thickness
lever has been
open for at least
one minute.
Close forms thickness
lever.
PLAT INV PARM* No Fatal firmware error
on controller board.
Contact your authorized
service representative.
1
PLAT INV CMD* No Fatal firmware error
on controller board.
Contact your authorized
service representative.
1
PLAT INV STATE* No Fatal firmware error
on controller board.
Contact your authorized
service representative.
1
POWER SAVER
MODE
N/A Status message:
printer is in low-
energy idle state, all
fans and higher
voltages are off,
only +5Vdc logic
circuits are active.
No action required.
PRINTER HOT Yes Controller board
sensors report high
temperatures on the
board.
Check printer
environment. If hot or
dusty, relocate printer.
Contact your authorized
service representative if
this occurs frequently.
1
PWR SUPP VOLT * No Power supply failed. Replace power supply
board.
RIB INVLD STATE* No Fatal firmware error
on controller board.
Contact your authorized
service representative.
1
RIBBON DRIVE* No CMX controller
does not detect
ribbon drive motor.
Contact your authorized
service representative.
1
Table 8. LCD Message Troubleshooting Table (continued)
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