What to do if my Printronix Printer displays 'ERROR: SHORT AT ADDRESS XXXX'?
The 'ERROR: SHORT AT ADDRESS XXXX' message on your Printronix Printer indicates hardware failure in DRAM or controller circuitry. Download the program again. If the message persists, replace the DRAM. If the message continues, replace the controller board.
What to do if my Printronix Printer displays '48V PWR FAIL*'
The '48V PWR FAIL*' message on your Printronix Printer indicates an internal power failure. Start by powering off the printer and removing the paper path or pedestal top cover. Check that the power supply connector P101 is fully seated in connector J101 on the controller board. If the printer has the expansion-CT board, ensure the 60-pin expansion adapter is correctly and fully seated in the controller board and the CT board. If the message appears, replace the hammer bank logic cable assembly (P108) and the power cable assembly (P105). If the message persists, replace the power supply board, the controller board, or the shuttle frame assembly.
How to troubleshoot '48V CIRCUIT*' error on Printronix Printer?
The '48V CIRCUIT*' message on your Printronix Printer indicates that the power supply isn't generating the correct voltage, or the controller board isn't detecting it. First, ensure the power supply board is correctly connected to the controller board. If the message persists, replace the power supply. If the message continues, replace the controller board.
What does 'HAM. COIL OPEN*' mean on Printronix Printer and how can I fix it?
The 'HAM. COIL OPEN*' message on your Printronix Printer indicates an electrical malfunction of one or more hammer coils. Cycle power. If the message persists, replace the shuttle frame assembly. If the message continues, replace the controller board.
What does 'COIL HOT' mean on my Printronix Printer and how can I fix it?
The 'COIL HOT' message on your Printronix Printer indicates that one or more hammer coils are overheating. Move the printer to a cooler, cleaner location. If the user is running very dense graphics and layouts, advise the user to run jobs in smaller batches. Power off the printer, remove the paper path or pedestal top cover, and check all fan cable connections. Power on the printer and verify that all fans operate, replacing any that do not. Inspect vents and fan airways for obstructions. Install the paper path or pedestal top cover, load paper, and run the “All E’s” print test for 5 to 10 minutes. If the message persists, replace the shuttle frame assembly. Run the “All E’s” print test for 5 to 10 minutes. If the message persists, replace the controller board. If the printer is a 1500 lpm...
What does 'CTL VOLT FAIL*' mean on Printronix Printer and how can I fix it?
The 'CTL VOLT FAIL*' message on your Printronix Printer indicates a Controller Voltage Failure, specifically a 15 V failure on the controller board. Cycle Power and run the print job again. If the message persists, download the emulation software again. Cycle power and run the print job again. If the message persists, replace the flash memory. If the message continues, replace the controller board. If the message persists, replace the power supply board. If the message continues, replace the shuttle frame assembly.
What to do if my Printronix Printer displays 'ERROR: FLASH DID NOT PROGRAM'?
The 'ERROR: FLASH DID NOT PROGRAM' message on your Printronix Printer indicates that the printer encountered an error trying to program flash memory. Download the program again. If the message persists, replace the flash memory.
What to do if my Printronix Printer displays 'ERROR: FLASH NOT DETECTED'?
The 'ERROR: FLASH NOT DETECTED' message on your Printronix Printer indicates that the printer could not find flash memory. Check flash memory on the controller board. If present, reseat the flash SIMMs; if missing, install flash SIMMs.
What does 'CLOSE PLATEN' mean on my Printronix Printer and how to fix it?
The 'CLOSE PLATEN' message on your Printronix Printer indicates that the forms thickness lever is open. First, load paper and close the forms thickness lever. Power off the printer, remove the paper path or pedestal top cover, and disconnect connector P107 from the controller board. Check continuity of the platen interlock switch from P107/PLO to the switch. Replace the switch assembly if it fails the continuity test. With the forms thickness lever closed (position A), hold a 0.011 inch (0.028 cm) feeler gauge between the switch and the body of the forms thickness lever, gently press down on the switch, and tighten the two screws. Check and adjust the platen open belt. Replace the belt if it is damaged. Disconnect connector P106 from the controller board and check the resistance of connect...
How to fix 'ILLGL OPR ACCSS*' error on Printronix Printer?
The 'ILLGL OPR ACCSS*' message on your Printronix Printer indicates a firmware error on the controller board. Cycle power and run the print job again. If the message persists, download the emulation software again. If the message continues, replace the controller board.
Overview of the Printronix P5000 line matrix printers and their architecture.
Details on specific P5000 models, controller boards, and compatibility notes.
Description of H-Series printers, their character sets, and region compatibility.
Guidance on ordering correct spare parts for P5000 printers.
Explanation of how to interpret P5000 printer model numbers.
Key maintenance principles to ensure printer performance and avoid damage.
Description of the manual's purpose and scope, and other related manuals.
Description and function of electrical controls for cabinet model printers.
General instructions for cleaning the printer and its components.
Step-by-step procedure for cleaning the printer's external surfaces.
Overview of the troubleshooting chapter and its contents.
List of aids provided in the manual to help isolate printer malfunctions.
Explanation of different message types and how they appear on the LCD.
Table listing messages, their explanations, and suggested solutions.
Lists printer problems not indicated by LCD messages with corresponding troubleshooting procedures.
Troubleshooting steps when the printer does not detect the power stacker.
Troubleshooting steps for common print quality issues like missing or smeared characters.
Troubleshooting steps when printer downloads consistently fail or show erratic messages.
Steps to resolve issues when copying flash SIMMs or encountering errors.
Troubleshooting steps for issues related to ribbon folding or feeding.
Troubleshooting steps when the shuttle mechanism fails to move or moves at the wrong speed.
Table detailing common communication problems, their causes, and solutions.
Procedure for selecting and executing diagnostic tests via the printer's control panel.
Steps to access the printer's boot diagnostics menu.
Methods for exiting the boot diagnostics menu, including resetting the printer.
Step-by-step procedure for generating a hex dump printout from the printer.
Description of the controller board's hardware initialization during power-on.
Details on the DC software initialization and power-up sequence of the printer.
List of available adjustments and tests covered in this chapter.
Essential steps to prepare the printer safely before performing any maintenance.
Steps to follow after servicing to return the printer to normal operational status.
Procedure for adjusting the timing belt for proper paper feed.
Procedure for adjusting the platen open belt tension.
Procedure for aligning the paper scale with the printer's output.
Procedure for adjusting the platen gap, critical for print quality.
Procedure for aligning the ribbon guides to ensure proper ribbon tracking.
Procedure to set the distance for the LOAD PAPER fault message trigger.
Procedure for adjusting hammer phasing to ensure vertical dot alignment.
Procedure for loading software via serial or parallel ports using specific commands.
Procedure for loading software via the network interface card (NIC).
Outline of the chapter's two main sections: Replacement Procedures and Illustrated Parts Lists.
Written procedures for removing and installing field-replaceable components.
Drawings of printer assemblies with lists of illustrated parts and their part numbers.
List of components and their corresponding page numbers for removal/installation procedures.
List of figures showing printer components with corresponding part numbers.
Explanation of how the printer creates characters and graphics using line matrix printing technology.
Explanation of how printing speed is measured and factors affecting it.
Overview of the printer's printing mechanism subassemblies.
Description of the control panel's user interface, keys, LCD, and status indicator.
Functions managed by the Data Controller (DC), including host I/O and image generation.
Functions managed by the Engine Controller (EC), including print mechanism and power.
Details on the 40 MHz Motorola 68EC030 microprocessor used in CMX/CFX boards.
Explanation of flash memory for storing programs and emulations, its characteristics and usage.
Details on the Siemens SAB 80C166 microcontroller used as the EC.
Characteristics of the EC's fixed flash memory for boot code and program storage.
Specifications for the power supply's AC input voltage and frequency tolerance.
Description of the DC power supply systems for logic and motors.
Diagram showing the electrical connections between printer components.
Diagram illustrating how power is distributed throughout the printer.
Tables providing resistance values for testing various wire harnesses and motors.
Diagram illustrating cable routing for cabinet model printers.
Diagram showing cable routing on the mechanism base for cabinet models.
Diagram illustrating cable routing for pedestal model printers.
Diagram showing cable routing on the mechanism base for pedestal models.
Overview of the SureStak Power Stacker option and its purpose.
Explanation of how the SureStak Power Stacker mechanically directs paper to the stack.
Procedure for setting up the power stacker and its initial configuration.
Steps for loading paper and starting the power stacker operation.
Troubleshooting guide for common power stacker issues like jams, faults, and motor problems.
Procedure for safely removing the entire power stacker assembly from the printer.
Procedure for installing the power stacker assembly, including all cable connections.
Procedure for replacing the constant force spring in the stacker assembly.
Procedure for removing and installing the timing belts in the power stacker.
Exploded drawings and parts lists for the power stacker assembly and subassemblies.
Overview of paper specifications and their importance for print quality and printer operation.
Minimum paper specifications for optimal printer performance, including size and weight.
Definitions of terms used to describe and discuss continuous form paper.
Principles for proper packaging, handling, and storage of paper for optimal performance.
General| Print Width | 4.09 inches |
|---|---|
| Dimensions | 9.5 x 12.5 x 8.5 inches |
| Weight | 12.5 lbs |
| Connectivity | Serial, Parallel, Ethernet |
| Interface | Serial, Parallel, Ethernet |
| Noise Level | 55 dB |
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