Promise Technology Pegasus2 R2+ - Connection Problems

connection ProbleMs
Connection problem troubleshooting includes:
• “Cables”
• “Daisy-Chains”
CAbles
While the installation of the cables and components was correct, they don't function properly, or at all,
because:
• A connector is dirty or corroded
• A connector is loose or damaged
• A cable looks OK outside but has an open circuit inside
• The wrong cable was used. Use only Thunderbolt cables for the Thunderbolt connection. DO NOT
use Mini Display cable for the Thunderbolt connection. Only use a USB 3.0 cable for a USB 3.0
connection.
Be sure to use approved cables because:
• They are the proper ones for your system.
• They are sold in brand-new condition.
dAisy-ChAins
If you have multiple Pegasus/Pegasus2 units daisy-chained together, all Pegasus/Pegasus2 units must
be running to provide access to your volumes and the data they contain.
If you shut down a Pegasus/Pegasus2 unit in the chain, that unit and those below it are effectively
disconnected from your computer.
If you shut down Pegasus/Pegasus2 unit 1, your connection to Pegasus/Pegasus2 unit 2 is lost.
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Pegasus2 R2+ Product Manual