Ricoh Aficio SP 3400SF - Printer Problems

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Troubleshooting

278

Removing outer/duplex jam

If "Outer Jam", or "Duplex Jam Duplex Misfeed Jam" appears on the display, fol-

low the procedure below to remove it.

CAUTION:

A Open the rear cover.

B Remove the jammed paper carefully.

C Close the rear cover.

• The inside of this machine becomes very hot. Do not touch parts labelled

“v” (indicating a hot surface).

BSP238S

BSP119S

BSP251S

Main Page

Default Chapter1
- User Guide1
- Table of Contents3
1 Guide to the Machine11
Introduction11
- Trademarks11
- Disclaimer12
Manuals for this Machine13
Machine Types14
How to Read this Manual15
- Symbols15
- Notes15
Using Manuals16
- Installing Manuals on Your Computer16
- Opening Manuals17
- Removing Manuals from Your Computer18
Feature Highlights19
- Using the Machine as a Printer19
- Using the Machine as a Copier21
- Using the Machine as a Scanner24
- Using the Machine as a Fax Machine28
Guide to Components31
- Exterior: Front View31
- Exterior: Rear View32
- Interior33
- Print Cartridge33
- Control Panel34
2 Getting Started37
Installing the Machine37
- Where to Put the Machine37
- Unpacking40
- Turning the Power on45
- Initial Setup47
- Changing Operation Modes48
- Saving Energy49
- Multi-Access50
Connecting the Machine52
- Connecting with USB Cable52
- Connecting with Network Cable52
  - Reading the LED Lamps54
- Connecting to a Telephone Line54
Configuring the Machine56
- Configuring the IP Address Settings56
  - Setting the Machine to Receive an IP Address Automatically56
  - Assigning the Machine's IP Address Manually57
- Configuring Telephone Network Settings60
Sharing the Printer on a Network63
Installing the Optional Paper Feed Unit64
- Installing the Paper Feed Unit TK1080 (Tray 2)64
Paper and Other Media66
- Supported Paper for each Tray66
- Specifications of Paper Types68
- Plain Paper68
  - Thin Paper69
  - Recycled Paper69
- Preprinted Paper69
- Prepunched Paper70
50 L71
- Label Paper71
- Ohp Transparencies71
- Unsupported Types of Paper72
- Paper Storage Precautions73
- Printable Area73
Loading Paper75
- Loading Paper in Tray 175
  - Loading Legal Size Paper79
- Loading Paper in Tray 284
- Loading Paper in the Bypass Tray87
  - Loading Envelopes89
- Specifying Paper Type and Paper Size91
Placing Originals94
- About Originals94
- Placing Originals96
  - Placing Originals on the Exposure Glass96
  - Placing Originals in the Auto Document Feeder97
Entering Characters98
- Value Input Mode98
- Fax Number Input Mode98
- Text Input Mode100
Restricting Machine Functions According to User101
- Enabling the User Restriction Settings101
  - Modifying User Entries103
  - Deleting User Entries104
When a Message Requesting a User ID Appears105
3 Using the Printer Function107
Configuring Option and Paper Settings107
- Windows108
- Mac os X 10.3108
- Mac os X 10.4109
- Mac os X 10.5109
Accessing the Printer Properties110
- Accessing the Printer Properties from the [Printers and Faxes] Window110
- Accessing the Printer Properties from an Application111
  - Windows111
  - Mac os X111
Basic Operation in Printer Mode112
- If a Paper Mismatch Occurs112
  - Continuing Printing Using Mismatched Paper113
  - Resetting the Print Job113
- Canceling a Print Job114
  - Canceling a Print Job before Printing Has Started114
  - Canceling a Print Job While Printing115
Printing Confidential Documents116
- Storing a Locked Print File116
- Printing a Locked Print File117
- Deleting a Locked Print File118
- Checking Which Locked Print File Jobs Have Been Canceled119
Manual Duplex122
Using Various Print Functions123
- Print Quality Functions123
- Print Output Functions123
4 Using the Copier Function125
The Screen in Copier Mode125
Basic Operation in Copier Mode126
- Canceling a Copy128
Making Enlarged or Reduced Copies129
Combining Multiple Pages131
- Copying Two or Four Pages Onto One Sheet131
- Copying both Sides of an ID Card Onto One Side of Paper134
Making 2-Sided Copies136
- Making 2-Sided Copies Automatically (Type 2 Model)136
- Making 2-Sided Copies Manually (Type 1 Model)138
Specifying Scan Settings140
- Adjusting Image Density140
- Selecting the Document Type According to Original141
5 Using the Scanner Function143
The Screen in Scanner Mode143
Registering Scan Destinations144
- Modifying Scan Destinations149
- Deleting Scan Destinations150
Scanning Using the Control Panel151
- Basic Operation for Scan to E-Mail/Ftp/Folder151
  - Specifying the Scan Destination153
- Basic Operation for Scan to USB155
- Specifying the Scan Settings157
Scanning from a Computer161
- Basic Operation for TWAIN Scanning161
6 Using the Fax Function167
The Screen in Fax Mode167
Setting the Date and Time168
Registering Fax Destinations170
- Registering Fax Destinations Using the Control Panel170
- Registering Fax Destinations Using Web Image Monitor174
  - Modifying Fax Destinations175
  - Deleting Fax Destinations176
Sending a Fax177
- Selecting Transmission Mode177
- Basic Operation for Sending a Fax178
  - Canceling a Fax180
- Specifying the Fax Destination181
- Useful Sending Functions187
- Specifying the Scan Settings189
  - Adjusting Image Density189
  - Specifying the Resolution190
Using the Fax Function from a Computer (LAN-Fax)191
- Configuring the LAN-Fax Address Book191
- Basic Operation for Sending Faxes from a Computer198
  - Canceling a Fax199
- Configuring Transmission Settings200
  - Settings You Can Configure in the LAN-Fax Driver's Properties201
Receiving a Fax202
- Selecting Reception Mode202
- Receiving a Fax in Manual Mode204
- Receiving a Fax in Fax Only Mode204
- Receiving a Fax in FAX/TEL Mode205
- Receiving a Fax in FAX/TAD Mode206
7 Configuring the Machine Using the Control Panel207
Basic Operation Using the Menu Screen207
Menu Chart209
Copy Settings212
- Changing Copy Settings212
- Copy Setting Parameters213
Scanner Settings217
- Changing Scanner Settings217
- Scanner Setting Parameters218
Fax Transmission Settings220
- Changing Fax Transmission Settings220
- Fax Transmission Setting Parameters221
Fax System Settings223
- Changing Fax System Settings223
- Fax System Setting Parameters224
Fax Directory Settings227
- Registering Fax Destinations in Fax Quick Dial/Speed Dial227
- Fax Directory Parameters227
Machine Settings228
- Changing Machine Settings228
- Machine Setting Parameters229
Network Settings235
- Changing Network Settings235
- Network Setting Parameters236
Reports Print238
- Printing the Configuration Page238
- Types of Report238
- Reading the Configuration Page239
- Reading the Activity Report240
- Reading the Memory List241
- Reading the Scan Transmission Log242
Administrator Settings243
- Changing Administrator Settings243
- Administrator Setting Parameters244
PDL Settings248
- Changing PDL Settings248
- PDL Setting Parameters249
8 Configuring the Machine Using Web Image Monitor253
Displaying the Main Page255
- Changing the Interface Language255
Checking the System Information256
- Checking the Status Information256
- Checking the Counter Information257
- Checking the Machine Information258
Configuring the Machine Settings259
- Configuring the Speaker Volume259
- Configuring the Paper Settings260
- Specifying the Size of Paper for Printing Copies261
- Specifying the Tray for Printing Faxes262
- Specifying the Tray Priority for the Printer Function263
- Configuring Toner Saver Mode263
Registering Destinations264
Restricting Machine Functions According to User265
Configuring the Network Settings266
- Checking the Network Status266
- Configuring the Network Application Settings267
- Configuring the DNS Settings268
- Configuring the Alert Message Settings269
- Configuring the SNMP Settings270
- Configuring the SMTP Settings271
Printing Reports273
Configuring the Administrator Settings274
- Configuring the Password274
- Restoring the Default Settings274
- Backing up the Machine's Settings275
- Restoring the Machine's Settings from a Backup File276
- Configuring the Date and Time Settings277
- Configuring the Power Saver Mode Settings278
9 Troubleshooting279
Overview279
Common Problems280
Paper Feed Problems281
- Removing Printing Jams282
  - Removing Inner/Lower/Upper Jam283
  - Removing Bypass Tray Jam285
- Removing Outer/Duplex Jam288
- Removing Scanning Jams293
Print Quality Problems297
- Checking the Condition of the Machine297
Printer Problems298
- Changing the Printer Driver Settings299
- Print Positions Do Not Match Display Positions299
- Adjusting Printing Position300
Copier Problems303
Scanner Problems305
Fax Problems306
Error and Status Messages on the Screen309
Replacing the Print Cartridge317
10 Maintenance323
Cleaning323
- Cautions to Take When Cleaning323
- Cleaning the Friction Pad and Paper Feed Roller324
- Cleaning the Exposure Glass326
- Cleaning the Auto Document Feeder326
Moving the Machine327
- Moving over a Short Distance327
- Moving over a Long Distance328
Disposal329
Where to Inquire330
Consumables331
- Print Cartridges331
11 Appendix333
Specifications of the Machine333
- General Function Specifications333
- Printer Function Specifications335
- Copier Function Specifications335
- Scanner Function Specifications336
- Fax Function Specifications337
Specifications of Options338
- Paper Feed Unit TK1080338
Electromagnetic Interference339
Information about Installed Software340
- Expat340
- Jpeg Library340
Index341
- Software Installation Problems356

Ricoh Aficio SP 3400SF - Printer Problems

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