Printer Problems
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9
Changing the Printer Driver Settings
You may eliminate certain problems by changing the printer driver settings as
described below.
Print Positions Do Not Match Display Positions
If the position of items on the printed page differs from the position displayed
on the computer screen, the cause may be one of the following.
Prints do not stack properly. • Paper is damp. Use paper that has been stored properly.
See p.56 “Paper and Other Media”.
• Raise the stop fence. See p.30 “Unpacking” .
The whole printout is blurred. • Paper is damp. Use paper that has been stored properly.
See p.56 “Paper and Other Media”.
• If you enable [Toner Saver Mode] under [Machine Settings],
printing is generally less dense.
• Toner is almost depleted. If “Near End Print Cartridge"
appears on the screen, replace the print cartridge.
• Condensation may have collected. If rapid change in
temperature or humidity occurs, use this machine only
after it has acclimatized.
Printed envelopes come out
creased.
Check if the green levers found inside the rear cover are
properly set.
Possible Cause Solution
Cannot print properly when us-
ing a certain application, or can-
not print image data properly.
• Increase the print quality settings.
• Adjust the image density.
• Set the document to print in gray-scale.
Some characters are printed
faintly or not printed.
• Increase the print quality settings.
• Set the document to print in gray-scale.
Possible Cause Solution
Page layout settings have not
been configured.
Check that the page layout settings are properly configured
in the application.
The paper size setting does not
match the paper loaded.
Make sure the paper size selected in the printer properties
dialog box matches the size of the paper loaded. For details,
see the printer driver Help.
The printable area has been
changed.
Set the printable area to maximum. For details, see the print-
er driver Help.
Problem Solution
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