Fax Problems
297
9
2XXX14 The machine was not able to print the received fax, or the
machine's memory reached capacity while receiving a fax
because the document was too large.
• The paper tray was empty. Load paper in the paper tray.
See p.65 “Loading Paper”.
•The tray set for [Tray Use: Fax] under [Fax Settings] did not
contain A4, Letter, or Legal size paper. Load valid size
paper in the tray, and configure [Paper Size] under [Ma-
chine Settings] accordingly.
• A cover or tray was open. Close the cover or tray.
• There was a paper jam. Remove the jammed paper. See
p.272 “Removing Printing Jams”.
• A print cartridge was empty. Replace the print cartridge.
See p.307 “Replacing the Print Cartridge”.
• The received fax was too large. Ask the sender to re-send
the document in parts as several smaller individual fax-
es, or to send at a lower resolution.
2XXX32 to 2XXX84 An error occurred while receiving a fax.
• Confirm that the telephone line is properly connected to
the machine.
• Disconnect the telephone line from the machine, and
connect a standard telephone in its place. Confirm that
you can make calls using the telephone. If you cannot
make calls this way, contact your telephone company.
• If the problem persists, contact your sales or service rep-
resentative.
Error Code Solution
To Next Page
Loading...
