Ricoh C211 - Table of Service Call Indications

2. TABLE OF SERVICE CALL INDICATIONS
Indication Trouble Possible cuses
E 01
Malfunction in the cutter section:
The cutter did not reach both the right and left
cutter position switches within 2 seconds.
1) Drive wire cut
2) Drive section malfunction
3) No power supply
E 02
Malfunction in the paper table drive section:
The lower limit sensor or the paper table height
sensor status did not change even though the
paper table Up or Down signal was applied.
1) Drive worm gear broken
2) Mounting screw of the
worm gear broken
3) No power supply
E 04
The temperature of the thermal head or the
power supply unit is high:
The temperature of the thermal head was greater
than 53°C.
1) Defective thermistor
2) Defective thermal head
3) Defective power supply
unit
E 05
Malfunction in the image shifting section:
All of the encoder output signals are at the "H"
level.
1) Encoder connector of
the image shifting
section is disconnected.
2) Defective encoder
E 06
Mechanical lock:
The drum rotation sensor detects that the drum
rotation speed is abnormal.
1) Mechanical lock
2) Main motor failure
E 09
Malfunction of the thermal head. 1) Defective thermal head
2) Defective thermistor
3) Thermal head harness
broken
E-10
Malfunction in the thermal head drive section. 1) Defective main control
PCB
2) Thermal head drive wire
short circuit
E-11
Image shift motor malfunction:
The encoder status did not change within 3
seconds after the encoder motor started rotating.
1) Image shift motor lock
2) Image shift motor
harness broken
E-12
Malfunction in the pressure plate drive section:
The lower pressure plate sensor was not
actuated within 8 seconds.
The upper pressure plate sensor was not
actuated within 4 seconds.
1) Pressure plate motor
lock
2) Pressure plate motor
harness broken
3) Pressure plate position
sensor malfunction
SM 4-5 C224