Service Call Conditions
SM Appendix 3-31 D017/D018/D019/D020/D084/D085
Appendix:
Service Call
Conditions
798-2 B Front fence motor error
The front fence moves out of the home
position but the HP sensor output does
not change within the specified number
of pulses.
The 1st failure issues an original jam
message, and the 2nd failure issues
this SC code.
Jogger HP sensor
disconnected, defective
Front fence motor
disconnected, defective
Front fence motor overloaded
due to obstruction
Finisher main board and front
fence motor
1. Check or replace the harness.
2. Check for blockages in the
front jogger motor mechanism.
3. Replace the front jogger HP
sensor.
4. Replace the front jogger
motor.
5. Replace the finisher main
board.