Service Call Conditions
D017/D018/D019/D020/D084/D085 3-32 SM Appendix
798-3 B Rear fence motor error
The rear fence moves out of the home
position but the HP sensor output does
not change within the specified
number of pulses.
The 1st failure issues an original jam
message, and the 2nd failure issues
this SC code.
Rear jogger motor drive is
obstructed (jammed paper,
paper scraps, etc.)
The rear jogger fence motor
harness loose or broken
Rear jogger fence HP sensor
dirty, loose, defective
Rear jogger fence motor
defective
1. Check or replace the harness.
2. Check for blockages in the
rear jogger motor drive
mechanism.
3. Replace the rear jogger fence
HP sensor.
4. Replace the rear jogger fence
motor.
5. Replace the finisher main
board.
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