Error Codes
SM 31 D361/D510
D361/D510
Fax Option
Type
3350/3351
Code Meaning Suggested Cause/Action
6-09 G3 ECM - ERR received
Check for a noisy line.
Adjust the tx levels of the communicating
machines.
See code 6-05.
6-10
G3 ECM - error frames
still received at the other
end after all
communication attempts
at 2400 bps
Check for line noise.
Adjust the tx level (use NCU parameter 01 or
the dedicated tx parameter for that address).
Check the line connection.
Defective remote terminal.
6-21
V.21 flag detected during
high speed modem
communication
The other terminal may be defective or
incompatible.
6-22
The machine resets the
sequence because of an
abnormal handshake in
the V.34 control channel
Check for line noise.
If the same error occurs frequently, replace the
FCU.
Defective remote terminal.
6-99
V.21 signal not stopped
within 6 s
Replace the FCU.
13-17
SIP user name
registration error
Double registration of the SIP user name.
Capacity for user-name registration in the SIP
server is not sufficient.
13-18 SIP server access error
Incorrect initial setting for the SIP server.
Defective SIP server.
13-24 SIP authentication error
Registered password in the device does not
match the password in the SIP server.
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