Error Codes
D361/D510 32 SM
Code Meaning Suggested Cause/Action
13-25 Network I/F setting error
IPV4 is not active in the active protocol setting.
IP address of the device is not registered.
13-26
Network I/F setting error
at power on
Active protocol setting does not match the I/F
setting for SIP server.
IP address of the device is not registered.
13-27 IP address setting error IP address of the device is not registered.
14-00 SMTP Send Error
Error occurred during sending to the SMTP server.
Occurs for any error other than 14-01 to 16. For
example, the mail address of the system
administrator is not registered.
14-01 SMTP Connection Failed
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
14-02
No Service by SMTP
Service (421)
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not correct.
Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.
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