Service Call Conditions
G160/G161 4-24 SM
SC
[Level]
Symptom Possible Cause/Required Action
Self-diagnostic Error: NVRAM
824
[B]
The controller cannot
recognize the standard
NVRAM installed or detects
that the NVRAM is defective.
NVRAM damaged or abnormal
Backup battery has discharged
NVRAM socket damaged
1. Replace the NVRAM.
826 Self-diagnostic Error: RTC/Optional NVRAM
Clock error
[1501]
[B]
An RTC device is
recognized, and the
difference between the
RTC device and the CPU
exceeds the defined
limit.
No RTC device is
recognized.
RTC defective
NVRAM without RTC installed
Backup battery discharged
1. Replace the NVRAM with another
NVRAM with an RTC device.
RTC not detected
[15FF]
[B]
The RTC device is not
detected.
NVRAM without RTC installed
Backup battery discharged
1. Replace the NVRAM with another
NVRAM with an RTC device.
827 Self-diagnostic Error: RAM
Verification error
[0201]
[B]
Error is detected during a
write/verify check for the
standard RAM (SDRAM
DIMM).
Loose connection
Defective SDRAM DIMM
Defective controller
1. Replace the SDRAM DIMM.
2. Replace the controller.
Resident memory error
[0202]
[B]
The SPD values in all RAM
DIMM are incorrect or
unreadable.
Defective RAM DIMM
Defective SPD ROM on RAM DIMM
Defective 12C bus
1. Replace the RAM DIMM.
828 Self-diagnostic Error: ROM