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8 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the support services listed in Ricoh
support to obtain assistance.
• Get help with Ricoh online troubleshooting
• Get help from the printer control panel
• Get help in this guide
• Understand printer reports
• Maintain the printer
• Ricoh Printer Assistant Software Frequently Asked Questions (FAQs)
• Backup and restore printer’s settings using the Embedded Web Server (EWS)
• Restore original factory defaults and settings
• Ricoh support
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