228 Chapter 8 Solve a problem EN
Step 2: Check scanner bar functionality
If you have a flatbed scanner, watch the scanner bar while scanning to see if it is working properly.
1. Remove any original documents or photos from the scanner glass.
2. Lift the scanner lid slightly, and then press the Copy icon.
3. Look at the scanner. The scanner bar should illuminate and travel across the length of the glass.
If the scanner light does not illuminate or move, Contact Ricoh Customer Support to service the printer.
Step 3: Change copy size settings
Adjust copy and paper size settings from the printer control panel menu to enlarge or reduce the size of copies.
1. Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then select any available
basic settings that apply to your copy job.
2. Touch Settings or the Gear icon
to open the copy job options.
3. Scroll to access and change the following copy settings.
• Resize or Size: Change the size of the copy. Options can include a list of presets, custom sizes
between 25 and 50 percent of the original size, Fit to Page, and an Actual Size setting to make a
borderless copy.
• Paper Size: Select the plain or photo paper size for your copies, or select Automatic to let the
printer detect the paper loaded in the tray.
• Paper Type: Select the type of plain or photo paper for your copies.
• Tray Selection: Select the paper input tray with the paper being used for your copies.
4. Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.
Step 4: Service the printer
Service or replace your Ricoh product if the issue persists after completing all the preceding steps.
Contact your sales or service representative.
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