SC9xx: Others
494
SC9xx: Others
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC900-00 D Electrical total counter error
The total counter contains data that is not a number.
• NVRAM incorrect type
• NVRAM defective or corrupted
• Unexpected error from external source
• When PRT received signals at SRM, the requested count did not complete.
Replace the NVRAM.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC920-00 B Printer application error (no response within determined time in Printing)
SC920-01 B Printer application error (Timeout during Printing)
SC920-02 B Printer error 1 (WORK memory not acquired)
SC920-03 B Printer application error (Filter process not started)
SC920-04 B Printer error 1 (Filter processing ended abnormally)
When an error is detected in the application, which makes continued operation impossible.
• Software bug
• Unexpected hardware configuration (such as insufficient memory)
• Cycle the main power off and on.
• Increase the memory storage capacity.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC921-00 B Printer application error (Resident font not found)
Resident font was not found at printer startup.
Preinstalled font files not found.
Cycle the main power off and on.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC925-00 B NetFile function error
SC925-01 B NetFile function error
The NetFile file management on the HDD cannot be used, or a NetFile management file is
corrupted and operation cannot continue. The HDDs are defective and they cannot be
debugged or partitioned, so the Scan Router functions (delivery of received faxes, document
capture, etc.), Web services, and other network functions cannot be used.
HDD status codes are displayed below the SC code: