Mainframe Installation
46
through 004 the counter list when the meter charge mode is selected. This lets the user fax the
counter data to the service station.
Settings for @Remote Service
• Prepare and check the following check points before you visit the customer site. For details, ask the
@Remote key person.
Check points before making @Remote settings
1. The setting of SP5-816-201 in the mainframe must be "0".
2. Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be correctly
programmed.
• 6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.
xxx______xxxxxxxx).
• ID2 (SP5-811-003) and the serial number (SP5-811-001) must be the same (e.g. ID2:
A01______23456789 = serial No. A0123456789)
• Make sure to shut down and reboot the machine once before printing the SMC. Otherwise, the latest
settings may not be collected when the SMC is printed.
3. The following settings must be correctly programmed.
• Proxy server IP address (SP5-816-063)
• Proxy server Port number (SP5-816-064)
• Proxy User ID (SP5-816-065)
• Proxy Password (SP5-816-066)
4. Get a Request Number
Execute the @Remote Settings
1. Enter the SP mode.
2. Input the Request number which you have obtained from @Remote Center GUI, and then enter [OK] with
SP5-816-202.
3. Confirm the Request number, and then click [EXECUTE] with SP5-816-203.
4. Check the confirmation result with SP5-816-204.
Value Meaning Solution/ Workaround
0 Succeeded -
3 Communication error (proxy enabled) Check the network condition.
4 Communication error (proxy
disabled)
Check the network condition.
5 Proxy error (authentication error) Check Proxy user name and password.
6 Communication error Check the network condition.
8 Other error See "SP5816-208 Error Codes" below this.
9 Request number confirmation
executing
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