Technical Bulletin PAGE: 1/1
Reissued:24-Mar-11
Model: Aries-P1.5/C1.5 Date: 18-Feb-11 No.: RM077020a
RTB Reissue
The illustrations have changed as shown below.
General
This RTB has been issued to inform you the permanent countermeasure for toner
scattering
Problem
Toner scattering (refer to the diagram below) may occur, if the toner coverage is extremely
low.
(Reference value: Toner coverage is less than 2.0 %)
Procedure
1. At the next visit to the customer’s site or during installation, please change the
following SP.
SP: 3701-009 (Max Pattern Length), 10 Æ 25
Target:
All machines in the field
Note:
In the previous RTB, (RM077020) we asked to check whether from SP 3-561-001 to SP 3-
561-004 are less than 1.1 or not.
That was a tentative countermeasure; therefore, from now on, there is no need to check
SP 3-561-xxx.
Subject: Countermeasure for toner scatter Prepared by: H. Kawamura
From: PPBG Service Planning Dept.
Classification: Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other ( )
Action required
Service manual revision
Retrofit information
Tier 2