Technical Bulletin PAGE: 1/2
Model: Aries-P1.5/C1.5 Date: 28-Jan-11 No.: RM077016
Subject: Force Print Feature Prepared by: J. Kobayashi
From: PPBG Service Planning Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other ( ) Tier 2
General
This RTB has been issued to inform you that Force Print, which is documented in NPLI
(New Product Launch Information) as a new feature of EFI’s Fiery System9, is currently
not supported by EFI as a specification.
EFI will support Force Print on the Aries-P1.5/C1.5 after evaluating and verifying its
performance on the Taurus, the upcoming model.
Modified Software Release Information
Release of the modified software is currently planned as follows:
- Software release by EFI to Ricoh : Early March, 2011
- Patch release by Ricoh to field : Early April, 2011
Force Print from Command Work Station
Force Print is a conventional feature available on Ricoh printers and is operated on the
control panel.
However, when operated from Command Work Station (CWS) the Force Print dialog box
(Figure 1) will open but will result in another dialog box (Figure 2), and disables completion
of the process.
Figure 1 below shows the dialog box that displays the mis-matching error jobs when
selecting Force Print on CWS.
Figure 1
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