Technical Bulletin PAGE: 1/2
Model: Aries-P1.5/C1.5 Date: 22-Jul-13 No.: RM077097
Subject: Preventing toner offset on paper edges Prepared by: H. Kawamura
From: 1st PP Tech Service Sec., PP Tech Service Dept.,
Classification:
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other ( )
Action required
Service manual revision
Retrofit information
Tier 2
GENERAL
This bulletin provides procedures on how to prevent toner from off-setting to the edges of
paper –a symptom more noticeable when the printouts are stacked– as a result of a dirty
paper exit unit.
PROCEDURE
1. Disassemble the de-curler unit and clean the rollers inside.
2. If the problem persists, replace the discharge brushes (indicated in red below) in the
de-curler unit.
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