Error Messages
M0C3/M0C4/M0C5/M0C6/M0C7 6-12 SM
6.3 ERROR MESSAGES
6.3.1 OVERVIEW
Error codes will be displayed on the operation panel if the machine has a problem. These can
be viewed by a customer.
Messages are listed in alphabetical order in the table.
"X" indicates a number in an error code that appears differently depending on a specific
situation.
When using the four-line LCD model:
If the alert indicator lights up continuously or flashes, switch to copier mode and check the
displayed message.
When using the touch panel model:
If the alert indicator lights up continuously or flashes, press the [Status] icon on the [Home]
screen and check the displayed message.
6.3.2 ERROR MESSAGES
Message Causes Solutions
2XXX14 The machine was not able to
print the received fax, or the
machine's memory reached
capacity while receiving a fax
because the document was
too large.
• The paper tray was empty. Load
paper in the paper tray.
• The paper tray did not contain A4,
Letter, or Legal size paper. Load
valid size paper in the tray, and
configure the paper size settings
under [Paper Settings]
accordingly.
• A cover or tray was open. Close
the cover or tray.
• There was a paper jam. Remove
the jammed paper.
• A print cartridge was empty.
Replace the print cartridge.
• The received fax was too large.
Ask the sender to resend the
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