Error Messages
SM 6-17 M0C3/M0C4/M0C5/M0C6/M0C7
Message Causes Solutions
duplex unit.
Misfeed: Dup. Unit Only when using the four-line
LCD models.
Paper has jammed in the
duplex unit.
Misfeed: Standard Tray Only when using the touch
panel models.
Paper has jammed in the
paper exit area.
Remove the jammed paper.
Misfeed: Main Tray Only when using the four-line
LCD models.
Paper has jammed in the
paper exit area.
Misfeed: Tray 1 Paper has jammed in the tray
1 paper input area.
Remove the jammed paper.
Misfeed: Tray 2 Paper has jammed in the tray
2 paper input area.
Remove the jammed paper.
Net Communication Error Connection with the server
was lost while sending or
receiving data.
Contact the network administrator.
Network is not Ready A scanned file could not be
sent because the machine
has not received IP address
information from the DHCP
server completely.
Wait until the machine receives the
IP address information completely,
and then try the operation again.
On Hook or Stop key The machine has been
off-hook for an extended
period of time.
Put down the handset phone or
press the [Clear/ Stop] key.
Out of Paper: X The indicated tray has run
out of paper.
Load paper in the indicated tray.
Please Restart Machine The machine needs to be
restarted.
Turn off the power, and then turn it
back on.
Replace Required Soon:
Toner(Black)
Only when using the touch
panel models.
Prepare a new print cartridge.