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Ricoh SP 3710DN Field Service Manual

Ricoh SP 3710DN
278 pages
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5.System Maintenance
164
Touch panel models: “Please wait.” appears on the machine’s control panel.
Four-line LCD models: “Warming up...” appears on the machine's control panel.
9. Wait until the Home screen (touch panel models) or “Ready” (four-line LCD models) appears on the
machine’s control panel.
10. Print the configuration page again.
Confirm that the firmware has been updated by checking its version (shown under “Firmware
Version” on the configuration page).
11. Reconnect the cables as they were before the update.
Firmware Update Tool Messages
The following table lists the firmware update tool messages that can appear during a firmware update,
and explains the likely causes of those messages and what action to take when they appear.
Messages are alphabetically ordered.
Messages
Causes
Solutions
Cannot open the firmware
update file. Please check the
file.
The firmware file (*.brn) or
setting file (*.ini) is not stored in
the same folder as the update
tool.
(Note that the setting file only
exists when using a computer
running a Windows operating
system.)
Make sure that the firmware
file (*.brn) and setting file (*.ini)
are stored in the same folder
as the update tool.
Also, make sure that you do
not modify the setting file.
The path to the location of the
update tool is too long.
Make sure that the path to the
update tool is not too long. For
convenience, save the update
tool in a subfolder directly
under the computer’s C: drive.
Connecting…
The computer is searching the
network for the machine.
Wait a while until the machine
is found.
LAN Upload: Failed
The network cable was
disconnected immediately after
the [Firmware Update (LAN)]
button was clicked.
Turn the machine’s power off,
wait a moment, and then turn it
back on again. Disconnect any
unnecessary cables from the
machine, and then try again.
LAN Upload: Finished
The firmware has been
transferred to the machine
successfully.
Wait until the machine restarts.
The connection with the
The firmware update tool is no
Disconnecting the machine

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Ricoh SP 3710DN Specifications

General IconGeneral
ColorNo
Duplex printing-
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)7.5 s
Print speed (black, normal quality, A4/US Letter)32 ppm
Printer fontsPCL, PostScript
Printing colorsBlack
Maximum duty cycle- pages per month
Page description languagesPCL 5e, PCL 6, PostScript 3
Total input capacity300 sheets
Total output capacity125 sheets
Maximum input capacity550 sheets
Paper tray media weight52 - 162 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5, B6
Maximum ISO A-series paper sizeA4
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)0.72 W
Power consumption (printing)- W
Sustainability complianceYes
Sustainability certificatesENERGY STAR
Sound pressure level (printing)- dB
Product colorBlack, White
Market positioningHome & office
USB connectorUSB Type-B
USB 2.0 ports quantity1
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology10/100Base-T(X)
Server operating systems supportedWindows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)7000 pages
Weight and Dimensions IconWeight and Dimensions
Depth392 mm
Width370 mm
Height262 mm

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