Ricoh SP 3710DN Field Service Manual

2.Installation
16
Four-line LCD panel: SP menu > [@Remote] > [Remote Service] > [Function Flag]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Function Flag]
Execute the @Remote Settings
1. Enter the "Maintenance Mode (SP mode)".
2. Check if the @Remote status is "0".
Four-line LCD panel: SP menu > [@Remote] > [Remote Service] > [Instl:Condition]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Regist Status]
If the @Remote status is not "0", ask the @Remote Center Administrator.
3. Check that the device ID2 has been programmed correctly.
Four-line LCD panel: SP menu > [@Remote] > [Machine No. Setting] > [ID2 Code Display]
Touch panel: SP menu > [@Remote] > [Machine No. Setting] > [ID2 Code Display]
 6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.
xxx______xxxxxxxx).
 ID2 and the serial number must be the same (e.g. ID2: A01______23456789 = serial No.
A0123456789)
The procedure for checking the serial number is as follows;
Four-line LCD panel: SP menu > [Engine Maintenance] > [Serial No.]
Touch panel: SP menu > [Engine SN SP] > [Serial No.]
4. Input the request number which you have obtained from the @Remote Center GUI, and then enter
[OK].
Four-line LCD panel: SP menu > [@Remote] > [Remote Service] > [Instl:ID #]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Letter Number]
5. Confirm the Request Number.
Four-line LCD panel: SP menu > [@Remote] > [Remote Service] > [Instl:Reference]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Confirm Execute]
6. Check the confirmation result.
Four-line LCD panel: SP menu > [@Remote] > [Remote Service] > [Instl:Reference]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Confirm Result]
Value
Meaning
Solution/ Workaround
0
Succeeded
-
1
Request number error
Check the request number again.
3
Communication error (proxy enabled)
Check the network condition.
4
Communication error (proxy disabled)
Check the network condition.
5
Proxy error (authentication error)
Check the proxy user name and password.
8
Other error
See "Error Codes" below this.
9
Request number confirmation executing
Processing… Please wait.
7. Make sure that the screen displays the Location Information only when it has been input at the

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm