Troubleshooting RIGOL
User’s Guide for DSA1000 Series
5 Troubleshooting
5.1 Troubleshooting
To help you solve commonly encountered problems we have listed some typical issues
with their respective solutions. If the problems persist contact RIGOL and prepare
your device information (System Information System Info).
1. The screen still dark (no display) after power on:
(1) Check if the fan is running:
— If running, the connection of the internal screen cable may be loose.
— If not, the instrument has failed to power up, please refer to step (2) or (3).
(2) If the battery (China only) is used for power supply:
— Check whether the battery is in good condition and whether it is correctly
installed.
— Check whether the battery status indicator
at the front panel goes on; if
not, the battery contains no electricity and please charge the battery.
(3) If AC power is used for power supply:
— Check if the power supply has been connected correctly and power switch
has been turned on. Check if the power fuse is burned. If a new fuse needs
to be installed, please select one with these specifications: 250V AC, T2A; 5
mm×20 mm.
2. Unresponsive keys or wrong response
(1) Press all the keys on the front panel to make sure that each of them is
normal after power on.
(2) Press System Self-Test Key Test to see if all keys are working
properly.
(3) If a key is not working, do not disassemble the instrument by yourself and
contact RIGOL.
3. The spectrum lines on the screen do not update for long periods:
(1) Check if the screen is locked, if so, press Esc to unlock.
(2) Check if the instrument is in Remote control.
(3) Verify if all the trigger conditions have been met and if there is a valid trigger
signal.
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