10
10 Maintenance and Care 129
10.1 Conditions for storage and shipping ............................................................................................. 129
General operating conditions ................................................................................................... 129
Storage .............................................................................................................................................. 130
10.2 Cleaning/disinfecting the Accu-Chek Inform II system.......................................................... 130
Acceptable cleaning/disinfecting agents............................................................................. 131
Cleaning/disinfecting the meter .............................................................................................. 132
How to clean/disinfect ................................................................................................................ 134
Cleaning the barcode scanner window................................................................................ 136
Cleaning/disinfecting the base unit ....................................................................................... 136
Cleaning/disinfecting the accessory box ............................................................................. 137
Cleaning the code key reader .................................................................................................. 138
Cleaning the Accu-Chek Inform II Base Unit Hub............................................................ 138
10.3 Logging maintenance activities....................................................................................................... 139
10.4 Diagnostics view.................................................................................................................................... 140
10.5 Unlocking a Download Lockout ...................................................................................................... 142
10.6 Deleting patient data ........................................................................................................................... 144
11 Troubleshooting 145
Errors and unusual behavior without error messages .................................................... 145
Pop-up messages.......................................................................................................................... 149
Meter reset ...................................................................................................................................... 151
12 General Product Information 153
12.1 Technical data ....................................................................................................................................... 153
12.2 Further Information............................................................................................................................... 156
Ordering ........................................................................................................................................... 156
Accu-Chek Inform II Operator’s Manual and Quick Reference Guide..................... 157
Reagents and Solutions.............................................................................................................. 157
Information about software licenses...................................................................................... 158
Contact Roche................................................................................................................................ 159
A Appendix 161
A.1 Table of configuration options ......................................................................................................... 161
A.2 Example of barcode symbologies ................................................................................................... 173
B Appendix 175
B.1 Option: Wireless network (WLAN).................................................................................................. 175
Preliminary note............................................................................................................................. 175
Background ..................................................................................................................................... 175
Technical implementation.......................................................................................................... 176
RF specific functionalities and effective performance claims...................................... 178