85
Reference Manual
00809-0100-4809, Rev DA
Section 5: Troubleshooting
September 2015
Troubleshooting
5.2 Return of materials
To expedite the return process, call the Rosemount
®
National Response Center toll-free at
800-654-7768. This center, available 24 hours a day, will assist you with any needed information
or materials.
The center will ask for the following information:
Product model
Serial numbers
The last process material to which the product was exposed
The center will provide:
A Return Material Authorization (RMA) number
Instructions and procedures that are necessary to return goods that were exposed to
hazardous substances
Note
If a hazardous substance is identified, a Material Safety Data Sheet (MSDS), required by law to be
available to people exposed to specific hazardous substances, must be included with the
returned materials.
Severe Vibration of
the Sensor
Annubar sensor is not properly
sized for the application
•Verify process conditions on the Calculation Data Sheet are
accurate.
•Consult Factory if process conditions have changed.
The tip of the Annubar
Flowmeter is not properly
bottomed for Pak-lok,
Flange-lok or Flo-tap Models
•For Flo-tap models, turn crank handle until the sensor is bottomed
per the installation instructions found in Section 2: Installation.
•For Pak-lok and Flange-lok models, tighten the nuts per the
installation instructions found in Section 2: Installation.
Excessive Pipe Vibration
•Check vibration on pipe and install additional supports for Annubar
sensor if necessary. Consult factory.
Incorrect
Measurement
Failed RTD •See maintenance section for removal and testing of RTD element.
Transmitter out of calibration •See calibration procedures for the appropriate style transmitter.
Transmitter improperly
configured
•Verify flow configuration information for MultiVariable
™
Mass Flow
Transmitters or scaled variable information for 3051S DP
transmitters.
•Also verify the 20 mA point set in the transmitter corresponds to
the 20 mA point in the control system.
Table 5-1. Troubleshooting Guide
Symptom Possible cause Corrective action