83
Not receiving emails from the
unit
Privacy settings on unit have
not been accepted.
Spam filter is blocking emails
Check your spam filter. Be certain the
unit has been identified as an accepted
email source.
Ensure that you have accepted the
SciCan Privacy
policy by putting a check mark in the
box on the
CONTACTS page of your web portal.
Door will not open – no power
Press [LOCK ICON] to go to the door
lock status screen and press [UNLOCK
ICON].
This screen will show if the chamber is
under pressure or vacuum and whether
it can be opened.
Door will not open - power
Lock status still engaged
Press [LOCK ICON] to go to the door
lock status screen and press [UNLOCK
ICON].
This screen will show if the chamber is
under pressure or vacuum and whether
it can be opened.
Water remains in the chamber
at the end of a cycle
obstructed.
Inspect the four chamber filters and
clean or replace them as needed. See
Section 9.10 Cleaning the Chamber
Filter.
circuit or drain tube.
Check that the drain tubes (and the
connectors they are pushed onto) are
not obstructed and run freely from the
device to the tank.